Food Service - Kitchen Manager

We need to output HTML fragment with sections: About the role? The posting includes "Who are we" description, responsibilities, requirements, compensation and benefits. Also maybe "Qualifications" but not separate. We'll create sections: About the role (maybe from "Who are we"? Actually "Who are we" is about company, not role. Could treat as About the role? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to include sections only when posting has real specific content. So we can have: - About the role: maybe combine "Who are we" and description of role? The posting includes "Who are we" describing SSA. Could be About the role? Might be better to have "About the role" summarizing the position purpose: maybe from first lines: "Position Title: Roger Williams Zoo Kitchen Manager Reports to: Food Service Operations Manager(s) and Executive Chef". But we shouldn't repeat job title as heading. We can include a short paragraph about role: maybe from "Live out 452 Hospitality..." etc. But that's responsibilities. We can create sections: - About the role: a brief paragraph summarizing the position (maybe from "Who are we" and the role's purpose). We'll need to ensure not to repeat job title. - Responsibilities: list of duties. - Requirements: list of job requirements. - Benefits: compensation and benefits details. - Pay: maybe not separate because compensation includes pay details? The posting mentions "Full-Time, non-exempt, eligible for overtime pay." and holiday pay rates. Could include Pay section with those details. But we can also include Pay within Benefits. However instruction: prefer few substantive sections over many thin ones. So we could combine Pay and Benefits into one Benefits section. But they gave example headings including Pay, Benefits, Schedule. We need to include a section only when posting has real specific content. The posting includes compensation details (full-time, non-exempt, overtime, PTO, medical, dental, vision, life insurance, 401k match, paid leave, bereavement, on-demand pay, meal plan, employee discounts, tuition discount, holiday pay rates, sick leave accrual per state). That's substantive. So we can have a Benefits section covering all that. Pay details like overtime eligibility and holiday pay rates could be included there. Schedule: posting mentions ability to work varied hours/days, including nights, weekends and holidays, as needed. That's schedule info. Could create Schedule section. We'll avoid boilerplate: remove EEO, legal, application instructions, etc. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep all specifics: e.g., PTO up to 144 hours based on tenure, medical/dental/vision/life insurance, 401k program with 15% company match (must be 21+, eligible after one year employment with 1,000 hours worked, open enrollment), SSA Paid Benefit up to 120 hours Paid Leave for qualifying reasons including parental leave and serious medical conditions, up to 40 hours Paid Bereavement, On-Demand Pay Program, Meal Plan & Employee Discounts where applicable, Tuition Discount through Partnership College, Holiday pay of 1.5× regular rate for hours worked on Christmas Day and Thanksgiving Day, Paid sick leave per applicable state/local laws, accrual rates etc with state specifics. We need to keep location list: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C., Colorado, Maryland, Washington (state). Actually they listed locations includes many states and then specific sick leave rules for Colorado, Maryland, Washington. We'll keep that. Responsibilities: many bullet points; we need to convert to

• . Ensure we keep all. Requirements: list of skills etc. We'll convert to
  • . We must not repeat job title as heading. We'll not include any heading for job title. We'll output only HTML fragment. Let's craft:

    About the role

    SSA partners with cultural attractions to design hospitality experiences, integrating admissions, culinary, and retail to create seamless guest journeys. As the Roger Williams Zoo Kitchen Manager, you will report to the Food Service Operations Manager(s) and Executive Chef, overseeing back‑of‑house kitchen operations, ensuring food safety, quality, and guest service standards while supporting team development and upholding SSA’s 452 Hospitality principles.

    But we need to ensure we don't invent content not in posting. The "About the role" paragraph we wrote includes some interpretation but is based on posting: "Who are we" description and role reporting lines. It's okay as it's not invented; it's derived. However we must be careful not to add info not present. The posting says: "Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey. Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities." That's exactly what we can put. Then we can add reporting lines: "Reports to: Food Service Operations Manager(s) and Executive Chef". That's from posting. So we can combine. Thus About the role paragraph: combine the who are we description and reporting lines. Now Responsibilities: we need to list each duty as
  • . Let's extract bullet points from responsibilities paragraph (the long sentence). We'll break into logical items. Responsibilities text: "Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client. Ensure restaurant is adequately prepped and staffed (BOH) for daily operation. Oversees location kitchen duties, ensuring quickservice, food service, safety and quality, availability, merchandising, and guest service standards are all met and exceeded. Oversight of safety logs, including food temperatures, rotation, and waste. Ensures proper uniform, hygiene, handwashing, and glove use with staff. Responsible for supporting SSAfety training with knife handling skills, ensuring all direct reports display proper use of knife and slicers. Creates daily prep and items lists, delegating to employees as necessary. Actively helps to support operations and fill holes as necessary to ensure smooth service. Maintains a checklist of routine or daily cleaning tasks and ongoing projects or menu planning. Assigns associates to duties, coaching through projects daily tasks and guest interaction. Actively and efficiently responds to guest and client feedback, with report to the operations manager to ensure that any potential complaints are mitigate against further occurrence. Oversees personnel duties, including but not limited to: Training new employees and issuing performance reviews. Actively managing and issuing progressive documentation to coach and counsel the employee on performance with oversight from operations manager. Reports employee attendance and any hour discrepancies to the payroll department. Oversees break and rest break management for BOH employees. Inspects equipment and performs routine maintenance and cleaning as necessary. Assists team to ensure all tasks are completed in a timely manner through helping complete daily tasks as necessary. Communicates up to the Regional Executive Chef and Food Service Operations Manager in regard to any issues seen with daily service or quality. Works directly with restaurant supervisor(s) to ensure respective locations are operating to standard. Remains knowledgeable of and supervises in accordance with all applicable local, state and federal laws. Perform other tasks as deemed necessary. Maintain a clean, safe and organized work environment. Uphold and demonstrate a complete understanding of company policies and procedures." We'll turn each line into
  • . Ensure we keep the exact wording (maybe minor punctuation). We'll not add extra. Now Requirements: list: "Strong interpersonal and communication skills, including the ability to articulate to our General Manager and personnel. Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships with other branch managers. Exceptional problem solving/decision making skills combined with the ability to be organized. Demonstrates multi-tasking, detail, analytical, planning and leadership skills. Demonstrates the ability to remain flexible in a fast-paced environment. Ideal candidate is a team player, personable, professional, upbeat and energetic, takes initiative, uses tact and diplomacy. Computer knowledge and skill level for basic office functions. Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above. Ability to work varied hours/days, including nights, weekends and holidays, as needed. IDEA + Belonging Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units. Focuses on removing barriers and empowering growth and opportunity for team members at all levels. Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary. Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back. Previous Experience Three years supervisory experience. This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)" We need to keep all substantive info. Some lines are a bit fragmented; we can keep as separate
  • items. Now Benefits: we need to include all compensation and benefits details. Let's extract: "Compensation And Benefits Full-Time, non-exempt, eligible for overtime pay. Paid Time Off plan: up to 144 hours based on tenure. Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable. Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods). SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons, including Parental Leave and your or your family’s serious medical conditions. Up to 40 hours Paid Bereavement. On-Demand Pay Program: Get access to a portion of earned wages before payday. Meal Plan & Employee Discounts where applicable Tuition Discount through Partnership College Holiday pay of 1.5× the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day. Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location. Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time." We'll put these as
  • items under Benefits. We should not include the boilerplate EEO etc. Now Schedule: we have "Ability to work varied hours/days, including nights, weekends and holidays, as needed." That's schedule info. We'll create a Schedule section with that as
  • maybe just a

    . Could be a <