Food Service Intake Specialist (Bilingual)

Position Summary

The position assists with the day-to-day operations of Catholic Charities of Southern Nevada's Food Division (Food Pantry and Dining Room)

Essential Responsibilities

• Enter admissions information into HMIS and internal database
• Convey information to guests in both English and Spanish
• Maintain HMIS and SAMS databases for compliance, as required
• Complete required daily, weekly and monthly reports with accuracy and in a timely manner
• Audit new guest paperwork and correct errors
• Complete all admission paperwork and file in appropriate boxes
• Assist with assignments of Volunteers and Tracking Volunteer hours
• Provide premier guest service, including greeting guests and answering their questions
• Ability to transact sales and exchange money accurately including debit/credit cards and cash
• Participate in dining special events and sponsored meals on holidays and special occasions
• Instruct clients on the protocol of amounts of food allowed
• Report any Maintenance issues to the area supervisor
• Scan, file or copy food service documents
• Answer phones and complete all clerical tasks
• Work in all areas of the food division as needed (Food Pantry, Dining Room and Kitchen)
• Protect all confidential information, company property and electronic data
• Comply with safety rules

Knowledge, Skills And Abilities

• Excellent oral and written communication skills
• Value human dignity
• Able to read, write and do simple math problems
• Working knowledge of available community services to meet client needs
• Knowledge of all Agency policies, including safety
• Customer service experience highly preferred
• Ability to readily communicate with clients and co-workers
• Computer knowledge in Excel, Word; experience with HMIS preferred but not required
• Possesses a valid Clark County health card
• Flexible schedule to work after regular business hours, weekends and holidays

Qualifications

• High School Diploma
• Bilingual (Spanish) required
• A positive attitude and ability to work with a wide variety of people
• Knowledge of Office Suite programs, internet, and web-based email, as well as software and technology typically found in the workplace

Physical Requirements

• Ability to operate and use office equipment, especially computer, keyboard and mouse
• Ability to lift up to 55 lbs., push up to 200 pounds on a push cart, and enter walks ins -10 degrees with or without assistance
• Ability to sit for duration of shift, walk frequently, bend, and reach to a height of 6 feet with or without assistance

Pay

This position pays $18.00 per hour.

Benefits

Catholic Charities of Southern Nevada offers an excellent benefits package, including insurance benefits, paid time off, and retirement plan.

About the Role

Catholic Charities provides a comprehensive benefits package, including:

• Competitive insurance coverage
• Generous paid time off
• A retirement plan to support your future

Skills

If you're looking for meaningful work, mission-driven colleagues, and the chance to make a real difference every day, Catholic Charities of Southern Nevada is the place to build your career.

Benefits

When you work here, you’re not just doing a job; you’re helping transform lives.