Food Service - Huck's Food Service Lead

About the role

Every Food Service Lead is responsible for the proper and efficient operation of the Food Service Department within company policy in such a manner as to ensure that the department is profitable and maintains the highest level of quality and customer service.

Responsibilities

• General Management
  • Ensures that the food service department is open and ready for business during all hours for which the department is scheduled to be open
  • Effectively schedules associates to meet business demands using fixed schedule
  • Gives all customers prompt and courteous service
  • Effectively communicates with store associates and management
  • Follows all federal, state and local laws and ordinances pertaining to the operation of the department
  • Provides a role model of conduct for other associates in the store
  • Controls variable expenses of the department
  • Ensure all associates are in proper uniform and providing prompt, courteous customer service
• Bookkeeping
  • Ensures all paperwork is done accurately and in a timely manner
  • Maintains inventory and loss within company guidelines
  • Conducts inventories as directed by management
  • Ensures all associates are properly recording all hours worked
• Human Resources
  • Treats all associates with dignity and respect and uses the proper personnel management techniques
  • Ensures that all associates receive breaks
  • Advises Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance
  • Trains all new Associates on proper completion of their job duties
• Security
  • Ensures all associate shift procedures are followed
  • Ensures a safe shopping and working environment
  • Ensures all safety rules are followed and protective equipment used
• Merchandising
  • Ensures current sign program is posted on the date the program begins
  • Ensures current plan-o-grams being used
  • Communicates with the Division Manager any special needs or request
  • Effectively orders merchandise to prevent out of stocks and maintain proper inventory levels as directed
• Maintenance
  • Ensures the food service appearance reflects company expectations and standards
  • All food service display cases and glass are clean
  • Reports any maintenance problems that cannot be corrected immediately without assistance to the store manager
  • Ensures all food service areas are kept clean and follows all sanitation procedures
• Safety
  • Ensures that ladders are properly used
  • Ensures that lifting procedures are followed per company policy
  • Ensures that wet floor signs are used, per company policy
  • Reports accidents promptly to the Store Manager and corporate office
• Huck's Bucks Loyalty App
  • Actively promote the Huck's Bucks Loyalty app to customers
  • Communicate to customers the benefits of signing up and using the app
  • Monitor transactions for potential misuse of points or discounts
  • Assist customers on how to sign up and use the app for discounts and redemption

Benefits

• Comprehensive benefits package including health, dental, vision, and life insurances, ESOP, 401K with match, paid time off, and paid holidays
• Opportunities for career advancement and professional development within a growing company
• Employee discounts for food and fuel