Food Service - Huck's Food Service Lead

This is so much more than just a job! Come join a 100% Employee-Owned Company where you have an opportunity to be an owner. It takes a special person to be an Associate with Huck’s. Our standards for customer service and store cleanliness are extremely high. All our Associates are expected to give our customers fast, friendly service at all times. Our golden rule: “The customer is the most important person in all our stores.”

About the role

Every Food Service Lead is responsible for the proper and efficient operation of the Food Service Department within company policy to ensure the department is profitable and maintains the highest level of quality and customer service.

Responsibilities

• General Management
  • Ensures the food service department is open and ready for business during all scheduled hours
  • Effectively schedules associates to meet business demands using a fixed schedule
  • Gives all customers prompt and courteous service
  • Effectively communicates with store associates and management
  • Follows all federal, state, and local laws and ordinances pertaining to department operation
  • Provides a role model of conduct for other associates in the store
  • Controls variable expenses of the department
  • Ensures all associates are in proper uniform and providing prompt, courteous customer service
• Bookkeeping
  • Ensures all paperwork is done accurately and in a timely manner
  • Maintains inventory and loss within company guidelines
  • Conducts inventories as directed by management
  • Ensures all associates are properly recording all hours worked
• Human Resources
  • Treats all associates with dignity and respect and uses proper personnel management techniques
  • Ensures that all associates receive breaks
  • Advises Store Manager of any personnel situations or policy violations affecting store performance
  • Trains all new Associates on proper completion of their job duties
• Security
  • Ensures all associate shift procedures are followed
  • Ensures a safe shopping and working environment
  • Ensures all safety rules are followed and protective equipment is used
• Merchandising
  • Ensures current sign program is posted on the date the program begins
  • Ensures current plan-o-grams are used
  • Communicates with the Division Manager about any special needs or requests
  • Effectively orders merchandise to prevent out-of-stocks and maintain proper inventory levels
• Maintenance
  • Ensures the food service appearance reflects company expectations and standards
  • Keeps all food service display cases and glass clean
  • Reports maintenance problems that cannot be immediately corrected to the store manager
  • Ensures all food service areas are kept clean and follows all sanitation procedures
• Safety
  • Ensures ladders are properly used
  • Ensures lifting procedures are followed per company policy
  • Ensures wet floor signs are used per company policy
  • Reports accidents promptly to the Store Manager and corporate office
• Huck’s Bucks Loyalty App
  • Actively promotes the Huck’s Bucks Loyalty app to customers
  • Communicates the benefits of signing up and using the app
  • Monitors transactions for potential misuse of points or discounts
  • Assists customers on how to sign up and use the app for discounts and redemption

Benefits

• Comprehensive benefits package including health, dental, vision, and life insurances
• ESOP (Employee Stock Ownership Plan)
• 401K with company match
• Paid time off and paid holidays
• Opportunities for career advancement and professional development
• Employee discounts for food and fuel