Food Service - Huck's Food Service Lead

About the role

Every Food Service Lead is responsible for the proper and efficient operation of the Food Service Department within company policy in such a manner as to ensure that the department is profitable and maintains the highest level of quality and customer service.

Responsibilities

• Ensures that the food service department is open and ready for business during all scheduled hours
• Effectively schedules associates to meet business demands using a fixed schedule
• Gives all customers prompt and courteous service
• Effectively communicates with store associates and management
• Follows all federal, state and local laws and ordinances pertaining to the operation of the department
• Provides a role model of conduct for other associates in the store
• Controls variable expenses of the department
• Ensures all associates are in proper uniform and providing prompt, courteous customer service
• Ensures all paperwork is done accurately and in a timely manner
• Maintains inventory and loss within company guidelines
• Conducts inventories as directed by management
• Ensures all associates are properly recording all hours worked
• Treats all associates with dignity and respect and uses proper personnel management techniques
• Ensures that all associates receive breaks
• Advises Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance
• Trains all new associates on proper completion of their job duties
• Ensures all associate shift procedures are followed
• Ensures a safe shopping and working environment
• Ensures all safety rules are followed and protective equipment used
• Ensures current sign program is posted on the date the program begins
• Ensures current plan-o-grams are being used
• Communicates with the Division Manager any special needs or requests
• Effectively orders merchandise to prevent out of stocks and maintain proper inventory levels as directed
• Ensures the food service appearance reflects company expectations and standards
• Ensures all food service display cases and glass are clean
• Reports any maintenance problems that cannot be corrected immediately without assistance to the store manager
• Ensures all food service areas are kept clean and follows all sanitation procedures
• Ensures that ladders are properly used
• Ensures that lifting procedures are followed per company policy
• Ensures that wet floor signs are used, per company policy
• Reports accidents promptly to the Store Manager and corporate office
• Actively promotes the Huck’s Bucks Loyalty app to customers
• Communicates to customers the benefits of signing up and using the app
• Monitors transactions for potential misuse of points or discounts
• Assists customers on how to sign up and use the app for discounts and redemption

Benefits

• Competitive salary
• Comprehensive benefits package including health, dental, vision, and life insurances
• ESOP and 401K with match
• Paid time off and paid holidays
• Opportunities for career advancement and professional development within a growing company
• Employee discounts for food and fuel