Food Service Director I

Position Summary

Responsible for leading the Quest nutrition and guest experience efforts, in order to provide vision, leadership and strategic guidance to the company in these areas. Ensures that Quest vision, values and founding principles are effectively communicated, understood and practiced.

Cascading Vision, Values & Principles

Demonstrates commitment to Quest vision, values and missions through actions on a daily basis.

Staff Management

• Selects, allocates work, trains, coaches, mentors, resolves problems, evaluates performance, provides feedback, and takes corrective action for assigned company locations and team members.

Food Experience Development

• Develops Quest’s food “brand” via recipes, menus, concepts, and merchandising.
• Develops systems and processes to ensure all food experiences are operationally and financially executable.

Nutritional Standards

• Champions and advances Quest's nutritional standards in recipe, menu, and brand development.

Nutrition and Wellness Expertise

• Provides expertise in nutrition and wellness throughout Quest, including nutrition counseling for customers, operational advice and guidance regarding dietary needs, and nutrition and allergen information sharing.

Purchasing and Product Selection

• Supports Quest’s purchasing efforts to ensure product selection is aligned with food experience.

Food Safety and Sanitation

• Provides leadership in Quest’s corporate marketing and sales strategies.
• Supports Quest’s food safety and sanitation efforts, ensuring every meal is served with the highest levels of attention to safety for our guests.

Special Events and Coverage

• Serves as Quest’s internal subject matter expert on sustainability, identifying ways for Quest to partner with clients to deliver onsite sustainability solutions and participate in industry best practices regarding sustainability.
• Provides hands-on support as needed for special events and coverage for gaps in management presence at the account level.

Sales and Marketing Support

• Serves as Quest’s internal subject matter expert on sustainability, identifying ways for Quest to partner with clients to deliver onsite sustainability solutions and participate in industry best practices regarding sustainability.
• Supports Quest’s sales and marketing efforts for account retention and acquisition.