Food Service Deli Clerk

About the role

If you’re someone who has a genuine desire to help people live better and healthier lives, join us as we work to be a trusted resource in our communities, offering real people, real food at real affordable prices across the Midwest. The Deli/Bakery Clerk is responsible for keeping all food service cases stocked and clean during business hours. They are required to assist customers as needed and maintain a friendly, energetic demeanor while adhering to all procedural guidelines set by the Food Service Department.

Responsibilities

• Ensures cleanliness of deli/bakery cases, storage area, and work area for safety; includes cleaning shelves, products, floors, and removing hazardous debris.
• Stocks deli/bakery cases; includes presentation, facing, filling, and organization of products as per department schematics, ensuring tag and pricing accuracy.
• Examines rotation of all deli/bakery products, discarding expired or spoiled items.
• Assists customers with purchases, information, and product selection; includes selling and cross-selling products.
• Receives, inspects, and logs products for accuracy of shipment, temperature, and quality.
• Monitors point-of-purchase signs, recipe cards, product coupons, promotional material, and information on complementary foods.
• Operates equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks.
• Prepares various deli/bakery items using appropriate ingredients and proper cooking times.
• Uses knowledge of scales and weight measures to accurately weigh and label products.
• Participates in pre-inventory preparation, including back stock and ensuring tags match products.
• Sustains a high level of product knowledge and preparation.
• Walks department regularly to ensure an organized, sanitary, and clean appearance at all times.
• Other duties as assigned.

Requirements

• High school diploma or equivalency degree.
• Preferred 1–2 years of grocery retail experience in Food Service department processes and procedures.
• Previous experience in a natural foods industry is a plus.
• Must maintain the highest level of customer service at all times.
• Ability to adapt to a high-volume retail environment while working in a cross-functional team.
• Capacity to take initiative when problems arise.
• Flexibility to adapt in a variety of situations.
• Advanced attention to detail with the capability to prioritize and meet deadlines.
• Excellent verbal communication and interpersonal skills for working with peers and senior management.
• Ability to multitask and strong organizational skills.
• Must be able to lead, support, and contribute to team goals.
• Ability to work varied hours/days as business dictates.
• Familiarity with Health Department guidelines and regulations in a grocery retail environment.
• Basic knowledge of math, weights, and measures.
• Skills working with food service equipment such as knives, slicers, scales, and ovens.
• Capability to cut and weigh various amounts of meats, salads, and cheeses.

Physical Demands

• Sit: Rarely (1–2 hours)
• Stand: Continuously (1–8 hours)
• Walk: Continuously (2–8 hours)
• Drive: Frequently (2–4 hours)
• Balance: Frequently (34–66%)
• Bend: Occasionally (1–33%)
• Climb (2–6 ft): Occasionally (1–33%)
• Crawl: Occasionally (1–33%)
• Crouch/Squat: Occasionally (1–33%)
• Kneel: Occasionally (1–33%)
• Reach (forward & overhead): Frequently (34–66%)
• Twist (45 degrees at waist): Occasionally (1–33%)
• Lifting/Carrying: 0–10 lbs. (Occasionally, 1–33%), 11–25 lbs. (Occasionally, 1–33%), 26–50 lbs. (Occasionally, 1–33%), 51–100 lbs. (Never)
• Repetitive Motion: Right & Left Grasping (Frequently, 34–66%), Fine Manipulation (Occasionally, 1–33%)
• Pushing and Pulling: Occasionally (1–33%)

Environmental Conditions: Some exposure to extreme temperatures, ventilation, and exhaust fans.

Pay

This job generally starts between $14.50 and $16.00 per hour. The actual rate offered will meet or surpass the legal wage requirement for the job's location.

Benefits

• Competitive compensation with incentive and recognition programs.
• Paid parental leave.
• 24/7 Employee Assistance Program.
• 401(k) plan with employer match.
• Medical, dental, and life insurance for full-time team members.
• Team member discount.
• Career growth opportunities.
• Scheduling flexibility.
• Weekly pay.