Food Service Coordinator

This recruitment will be used to fill four full-time Food Service Coordinator positions for University Housing and Dining Services at Oregon State University (OSU).

About the Role

The purpose of this position is to provide leadership, guidance and direction to ensure all menu items and beverages are carefully prepared using proper techniques and with attention to sanitation and safety, and ensure that customers receive the highest levels of service. The position assumes supervisory responsibility of the Dining Unit in the absence of the Manager, particularly early morning, evening, and weekend shifts, as well as covering Manager days off and vacations. This position is eligible for meal perquisites per the SEIU contract.

UHDS houses over 5,000 students and offers a variety of living and dining options in residence halls, student and family apartments, three dining centers, a market, and 14 retail and coffee shop locations across campus. UHDS is an auxiliary enterprise funded solely by customers who use our services — we receive no State or General fund allocation. UHDS is committed to an appreciation for diversity, and fosters an open, respectful, and enjoyable living, learning, and working environment. A personal and professional commitment to providing excellent customer service and creating inclusive environments is a core value of UHDS.

This position will adhere to all OSU and UHDS policies and procedures, including OSU Administrative Policies and Procedures, State of Oregon Health and Sanitation requirements, departmental directives, and the SEIU union contract. This position performs essential functions and is required to report to work during emergency university closures. A background check is required for this position due to direct access to or control over cash, checks, credit card account information, and care, safety, and security of people or property.

Responsibilities

• Staff Coordination
• Administration Coordination
• Food, Production & Sanitation Coordination
• Training and direction for student employees
• General support duties, including ordering and inventory

Requirements

• Two years of experience in a large-scale commercial, hospital, or institutional food service operation with responsibility for maintaining required production levels, preparing simple foods for volume dining, and providing knowledge of the materials and equipment used in a volume dining/food service facility.
• Effective oral and written communication skills; comfortable speaking in front of groups.
• Effective interpersonal skills and ability to work with diverse populations.
• Ability to learn Microsoft Office (Word, Excel, Outlook, PowerPoint, Publisher), the internet, and email.
• Strong work ethic, self-motivation, organizational skills, and creative problem-solving skills.
• Demonstrated leadership ability and good conflict resolution skills.
• Knowledge of food service safety and sanitation procedures.
• Strong focus on customer service.
• Demonstrable ability to work with and/or lead diverse groups of employees and promote inclusive excellence.
• Must possess a valid Food Handler’s Permit within 30 days of employment and maintain certification throughout service with UHDS.
• Must maintain current Cardiopulmonary Resuscitation and Automated External Defibrillator (CPR/AED) certification (if cognitively and physically able to do so) within 90 days of employment or when training becomes available by the department. Training is provided at department expense.

Preferred Qualifications

• Three years of experience in a commercial food service facility; OR an Associate’s Degree in Food Service Management.
• One year of experience in a retail operation.
• Knowledge of operation and general maintenance of commercial kitchen equipment.
• Ability to supervise, train, direct, and mentor employees and student workers individually and in groups.
• Cashier experience including accurate cash handling.
• Knowledge of and experience with computerized menu, recipe, and payroll systems.
• Proficient with Microsoft Office (Word, Excel, Outlook, PowerPoint, Publisher), the internet, and email.
• ServSafe certification.

Working Conditions

• This is a physically active job in a commercial kitchen environment. Incumbent will experience long periods of standing on a hard floor; working with commercial kitchen equipment; and fluctuations in workflow, temperature, and noise level.
• Must be able to work shifts on your feet and perform frequent arm movements.
• Often required to lift, carry, push, or pull objects weighing up to 50 pounds.
• Must have the ability to make quick decisions under stress.
• Will require work in areas that prepare and handle raw meat, as well as most common food allergens, including gluten.
• OSU is a 100% tobacco-free campus.
• UHDS dining operations run seven days per week, so weekend and holiday work may be required.
• Must be flexible and willing to work in any area of the dining center as directed.
• Good attendance is crucial for stability and day-to-day business needs. Must follow attendance schedule and break schedule and must be on time and in uniform when shift begins.
• This position is deemed essential; the incumbent is expected to report to work during inclement weather, emergency, and other University work curtailments or closures.

Pay

$20.19 - $30.11 per hour