Food Service Call Center Operator | Per Diem

Responsibilities

• Processes patient meal orders, diet orders, special services, consults, transfers, and nourishments and requisitions.
• Provides customer service to patients.
• Answers incoming phone calls.
• Delivers patient nourishments.
• Actively attends departmental meetings.
• Performs other duties as assigned.

Requirements

• Some additional training beyond high school, but less than an Associates Degree.
• No certification, registration, or licensure required.
• Three months experience in an office, food service, or hospitality-related setting.
• Computer experience in a Windows environment required.
• Strong communication skills and the ability to use an automated call distribution system highly preferred.

Education

Some additional training beyond high school, but less than an Associates Degree.

Physical And Work Requirements

• The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The Dictionary of Occupational Titles Material Handling Classification is LIGHT.
• The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.
• While performing the duties of this job, the employee is regularly required to do fine motor, do repetitive motion, hear, sit, and speak.
• The employee is frequently required to bend, reach, and walk.
• The employee is occasionally required to climb, smell, squat, stand, and taste.
• Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision.
• The employee is occasionally exposed to airborne pathogens, bloodborne pathogens, bodily fluids, nonweather related heat or cold, and slippery surfaces.
• The noise level in the work environment is usually moderate.

Benefits

Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.