Food Service Associate-Cafeteria & Coffee Shop-Monday-Friday-9am-5:30pm with Weekend Availability

About the role

Duke Raleigh Hospital, a campus of Duke University Hospital, seeks a Food Service Associate to support its cafeteria and coffee shop operations. The position operates Monday through Friday from 9am to 5:30pm with weekend availability.

Summary

• Level I: Perform routine tasks and manual work under immediate supervision in support of hospital food service operations; operate dish machine; wash pots and perform heavy cleaning duties; transport equipment, food, supplies, and refuse as directed.
• Level II: Perform a variety of tasks in preparation, service and delivery of food products and/or service operations; prepare, mix, assemble, portion, serve and store food as directed; receive inspect, store, secure disburse and control inventory of foodstuffs, supplies and equipment.

Work Performed

• Level I: Retrieve, collect, and transport food service supplies, equipment and refuse as directed. Strip carts/trays, sort, rinse, dishes and silverware, operate and unload dish machine, and store clean items. Inspect washed items for cleanliness and breakage. Clean and maintain dish machine; clean and sanitize assigned areas. Wash pots, pans and equipment. Collect, sort and dispose of trash. Follow all safety procedures for using equipment and chemicals.
• Level II: In addition to the duties described in Level I. Set up and serve food to patients and cafeteria customers as specified by menus, ensuring that all food items are properly portioned and handled within established sanitation standards. Operate and monitor proper functioning of food service equipment; follow all safety procedures for using equipment and chemicals; clean and sanitize equipment after use. Assist in tray line and/or cafeteria setup, ensuring that quality standards are maintained and safe food handling guidelines are adhered to. Detect and report improperly prepared food or food that does not meet standards and/or defective/damaged merchandise and status of all supplies in stock. Alert supervisors to problems as they arise. Place food and supply orders with approved vendors under direction and guidance of Food Service Manager. Review stock levels of common foodstuffs and advanced menu items, conduct physical inventories and maintain inventory records; unload incoming supplies and equipment. Transport food carts to assigned locations. Prepare and set up food items to be delivered to catering functions as needed. Plan, organize and provide service for routine and more complex catering functions. Maintain an accurate inventory of all catering equipment. Maintain an accurate inventory of all catering equipment. May work as needed for specially planned catering events. May maintain an accurate inventory of all catering equipment. May be responsible for the maintenance and upkeep of the catering area. If functioning as a cashier, calculate total cost of items on food tray; accept payment in cash or meal tickets. Ensure validity of meal cards. Total cash/tickets at end of work period; deposit money and prepare deposit report sheet.

Knowledge, Skills And Abilities

• Level I: Ability to lift/push/pull 50 pounds. Ability to read/write and follow oral and written instructions.
• Level II: Same as level I plus, basic math skills. Basic computer/cashier/calculator skills. Strong customer service skills. Ability to prepare/handle foodstuffs using safe food handling practices. Ability to maintain inventory.

Level Characteristics

• Level I: Heavy cleaning duties.
• Level II: Excellent customer service skills. Ability to work effectively with minimal supervision. Ability to maintain inventory.

Minimum Qualifications

• Education: N/A
• Experience: Level I: No previous food service experience required. Level II: Work requires six months of food service experience.
• Degrees, Licensures, Certifications: N/A