Food Service - Assistant Operations Manager

Responsibilities

• Livest out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.
• Support implementation of operational systems, processes and policies in support of organizations mission, business needs, client & SSA expectations.
• Absorbs a supportive and strategic role in upcoming season planning for food concepts, equipment needs and operational excellence.
• Supports department financial forecasts as necessary, information flow and management, business processes and organization planning.
• Sustains oversight of merchandising for consistency, impulse sales, and driving per cap.
• Oversees food service training and orientation of all staff according to the onsite handbook and sets expectations by your guidance.
• Maintains quality and facility cleanliness.
• Progressively documents and disciplines employees to promote better work performances compliant to the company policies and procedures.
• Maintains a clean, safe and organized work environment for all employees and guests.
• Supports the responsibility of the day to day functions of all food services and programs. With specific focus to front of house operations.
• Supports facilitation of the maintenance and repairs of facility and equipment.
• Maintains a close relationship with the client's staff to ensure a positive working relationship.
• Ensures overall consistency and high quality across the various operations; plans menus based on such factors as market trends, customer preferences and nutritional considerations.
• Ensures invoices are given to office team ensuring smooth communication so that all vendors are paid within terms.
• Supports management of all operational functions of the Food Department.
• Supports management of payroll and controllable profit within established guidelines.
• Meets payroll budget percent expectations by being strategic with coverage, on-call shifts, etc.
• Manages employees in accordance with State and Federal labor laws.
• Schedules appropriate staff levels in accordance with budget and business forecast.
• Performs other tasks as deemed necessary.

Requirements

• Strong interpersonal and communication skills, including the ability to articulate to our client, General Manager and HQ personnel.
• Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.
• Exceptional problem solving/decision making skills combined with the ability to be organized.
• Demonstrates financial management, merchandising, analytical, planning and leadership skills.
• Demonstrates the ability to remain flexible in a fast-paced environment.
• Computer knowledge and skill level for basic office functions.
• Physical ability to stand for extended periods and to move and handle boxes (35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
• Ability to work varied hours/days, including nights, weekends and holidays, as needed.
• Previous Experience: Two years operations management experience dependent on sales, more years experience may be applicable.
• ServSafe or Food Handling Certified.

Job Requirements

• All education backgrounds eligible, must be 18 or older.

Compensation And Benefits

• Full-Time, non-exempt, eligible for overtime pay.
• Paid Time Off plan: up to 144 hours based on tenure.
• Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable.
• Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
• SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons, including Parental Leave and your or your family’s serious medical conditions. Up to 40 hours Paid Bereavement.
• On-Demand Pay Program: Get access to a portion of earned wages before payday.
• Meal Plan & Employee Discounts where applicable
• Tuition Discount through Partnership College
• Holiday pay of 1.5× the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave is provided in accordance with applicable state and local laws.
• Accrual rates, caps, and usage rules vary by location.