Food Service - Assistant Operations Manager
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the job posting.
The posting includes:
- "Who are we: At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters. Whether you're looking for your first job, building your career, or bringing years of experience to a new role, you'll be part of a team that values your ideas, supports your growth, and encourages you to make an impact. More than 54% of our leaders are promoted from within, reflecting our commitment to investing in people and creating opportunities to succeed."
Then repeated "Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey. Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities."
Thus "About the role" or "About us" content. The instruction: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have an "About the role" section containing the "Who are we" description.
Then "Position Title: Assistant Food Service Operations Manager" but we should not repeat job title as heading. So we can include that maybe in a short paragraph under About the role? Or we can drop it. The instruction: Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. So we can include the title in a paragraph maybe. Then "Reports to: Food Service Operations Manager and General Manager (as applicable)" - metadata, can be short p. Then "Responsibilities" list: many bullet-like sentences. We'll need to extract them into
- .
Then "IDEA + Belonging" section: maybe part of Responsibilities or separate? It's about inclusion, sustainability, community. Could be part of Responsibilities or maybe a separate "Skills"? But we only create sections if there is real specific content. The IDEA + Belonging paragraph is specific content about promoting inclusive approach, sustainability, community engagement. Could be placed under "Responsibilities" as part of duties, or maybe under "Skills"? The instruction: Prefer a few substantive sections over many thin ones. So we could incorporate that into Responsibilities.
Then "Job Requirements": list of skills and requirements. We'll need to separate into Requirements, Qualifications, Skills maybe. The posting has "Job Requirements" with bullet-like items: Strong interpersonal..., Proven leadership..., Exceptional problem solving..., Demonstrates financial management..., Demonstrates ability to remain flexible..., Computer knowledge..., Physical ability..., Ability to work varied hours..., Previous Experience..., ServSafe..., All education backgrounds eligible, must be 18 or older. Also note: "This is by no means an exhaustive list..." etc. We'll need to capture all.
We also have "Compensation And Benefits" section with details: Full-Time, non-exempt, eligible for overtime pay. Paid Time Off plan: up to 144 hours based on tenure. Medical, Dental, Vision, Life Insurance and other voluntary benefits; employee premiums applicable. Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods). SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons, including Parental Leave and your or your family’s serious medical conditions. Up to 40 hours Paid Bereavement. On-Demand Pay Program: Get access to a portion of earned wages before payday. Meal Plan & Employee Discounts where applicable Tuition Discount through Partnership College Holiday pay of 1.5× the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day. Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location. Locations include: list of states. Then specific state sick leave rules.
Thus we have Benefits content. Pay: Not explicitly given a salary range; only mentions "Full-Time, non-exempt, eligible for overtime pay." No specific pay amount. The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. For Pay, we have no specific pay amount, so we should NOT create a Pay section. For Schedule: Not explicitly stated; maybe implied full-time, but no schedule details. So we should not create Schedule section.
Thus sections we will have: About the role (or About us), Responsibilities, Requirements (maybe combine Qualifications and Skills?), Benefits. Possibly also Skills separate if we have distinct skills list. The Job Requirements includes both skills and experience. We could split into Requirements (experience) and Skills (skills). But we need to avoid thin sections. Let's see: The Job Requirements list includes: Strong interpersonal and communication skills, Proven leadership skills, Exceptional problem solving/decision making skills, Demonstrates financial management, merchandising, analytical, planning and leadership skills, Demonstrates ability to remain flexible, Computer knowledge and skill level for basic office functions, Physical ability to stand..., Ability to work varied hours..., Previous Experience Two years operations management experience..., ServSafe or Food Handling Certified., All education backgrounds eligible, must be 18 or older.
Thus we could have a "Requirements" section covering experience and certification, and a "Skills" section covering interpersonal, leadership, problem solving, financial management, flexibility, computer knowledge, physical ability, ability to work varied hours. But that may be many thin sections. Better to combine into one "Requirements" section that includes both skills and experience, as the posting lumps them under Job Requirements. The instruction says we can use headings like Requirements, Qualifications, Skills. But we should only create a section if there is real specific content. We have content for Requirements (the list). We could also have a separate Skills section if we want to split, but that may be thin. I'd combine into Requirements.
Thus sections: About the role, Responsibilities, Requirements, Benefits.
We need to output only HTML fragment, no /. Use
for each section heading. Use
- for any list of duties/requirements/benefits. Use
for prose. We must preserve ALL substantive information; do not invent or summarize away detail. Remove boilerplate, duplicated lines, EEO, legal, scam-warning, application instructions, cookie/navigation, etc. Also remove repeated EEO statements etc. We need to include the "Who are we" paragraphs (both). Combine them into a coherent prose under About the role. Also include Position Title and Reports to maybe as a short paragraph. We must not repeat the job title as heading, but we can include it in a paragraph. We must not include Job ID/requisition numbers (none present). We must not include application instructions (like "By submitting your job application, you agree...") - those are legal/boilerplate; remove them. We must remove duplicated lines (the repeated EEO statements etc). Also remove the "This is by no means an exhaustive list..." maybe considered boilerplate? It's part of the job description but maybe considered a disclaimer; but it's substantive? It says "This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)". That's a disclaimer but still part of the job description. Should we keep? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. This is substantive (a disclaimer). However, it's somewhat generic but still part of the posting. I'd keep it as a paragraph under Requirements maybe. We also need to remove the repeated "SSA Group, LLC. is an equal opportunity employer..." etc. Those are boilerplate EEO; remove. Also remove the "FULL-TIME HOURLY VERBIAGE" heading? That's maybe a heading but we should not create headings for that; we can incorporate into Benefits paragraph. Also remove the repeated "SSA Holdings and its affiliated companies..." etc. Also remove the California Residents privacy notice etc. Those are legal; remove. Thus final HTML:
About the role
At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters. Whether you're looking for your first job, building your career, or bringing years of experience to a new role, you'll be part of a team that values your ideas, supports your growth, and encourages you to make an impact. More than 54% of our leaders are promoted from within, reflecting our commitment to investing in people and creating opportunities to succeed. For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey. Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities. Position Title: Assistant Food Service Operations Manager. Reports to: Food Service Operations Manager and General Manager (as applicable).
Responsibilities
- Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.
- Support implementation of operational systems, processes and policies in support of organization's mission, business needs, client & SSA expectations.
- Assumes a supportive and strategic role in upcoming season planning for food concepts, equipment needs and operational excellence.
- Supports department financial forecasts as necessary, information flow and management, business processes and organization planning.
- Supports oversight of merchandising for consistency, impulse sales, and driving per cap.
- Oversee food service training and orientation of all staff according to the onsite handbook and set expectations by your guidance.
- Ensure SSAfety training(s) completed with all staff upon hire.
- Fulfill guest's needs quickly and efficiently as well as resolve complaints effectively.
- Maintains quality and facility cleanliness.
- Progressively document and discipline employees to promote better work performances compliant to the company policies and procedures.
- Maintain a clean, safe and organized work environment for all employees and guests.
- Supportive role in the responsibility of the day to day functions of all food services and programs. With specific focus to front of house operations.
- Support facilitation of the maintenance and repairs of facility and equipment.
- Maintains a close relationship with the client's staff to ensure a positive working relationship.
- Ensure overall consistency and high quality across the various operations; plan menus based on such factors as market trends, customer preferences and nutritional considerations.
- Ensure invoices are given to office team ensuring smooth communication so that all vendors are paid within terms.
- Supports management of all operational functions of the Food Department.
- Supports management of payroll and controllable profit within established guidelines.
- Meet payroll
- for any list of duties/requirements/benefits. Use