Food Service Assistant Manager

About the role

This position is part of the team that oversees some of our most popular venues in the Memorial Union: Lakefront Lounge, Daily Scoop, Strada, and the summer terrace BBQ stand. The person in this position is responsible for the day-to-day management, sales, customer service, food safety, and profitability of these venues. This role will provide direct supervision to full-time staff, part-time staff, student staff and student supervisors. During peak business periods, this role is highly hands-on and actively supports daily operations. A successful candidate will have previous restaurant experience and demonstrate excellent communication, organizational, and team-building skills.

Responsibilities

• Leads and provides exceptional customer service, answers questions, and provides information regarding food preparation, catering, and associated activities
• Assists with unit budget monitoring, management of inventory levels, and staff training
• Monitors adherence to federal, state, campus, and local food safety regulations, policies, and procedures, identifies needs and makes recommendations for improvement to leadership
• Develops, implements and oversees workflow components, and assigns and coordinates the day-to-day activities of food service staff
• Selects, develops, implements and schedules logistics and menus for daily and catering operations

Requirements

• 1.5 years of restaurant experience as a restaurant manager
• 1 year working in an establishment that serves alcohol
• Ability to lift and carry 50 pounds occasionally needed
• Ability to work outside in inclement weather
• Ability to stand on feet for extended periods of time

Qualifications

• Direct supervision of two or more supervisors or managers in a restaurant setting
• Experience with leading teams of 20+ employees
• Demonstrated communication, interpersonal, and conflict resolution skills

Pay

The expected starting salary is $57,500 / Annually

Benefits

This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see. https://www.wisconsin.edu/ohrwd/benefits/download/fasl.pdf

Schedule

This position is scheduled to work a combination of days, nights and weekends. Operational and work schedules will be closely aligned with the services and customer needs of our units. As a result, work schedules will be adjusted during specific times of the year to meet demand.