Food Server - Timberline (Part Time)

Responsibilities

• Greets and welcomes each guest seated in assigned station.
• Must be familiar with menu, daily specials, and preparation of foods and prices.
• Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation).
• Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.
• Suggests items to guests based on expressed guest preferences.
• Uses suggestive selling (i.e., cocktails, appetizers, desserts, etc.).
• Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product.
• Resolves service issues according to established guidelines.
• Itemizes, totals, and presents check for payment to correct customers.
• Assists busperson, as necessary, in bussing, cleaning, and setting tables.
• Wipes counter areas, sinks, and floors as required to maintain a clean and safe workstation.
• Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.
• Completes assigned side work as directed.
• Knows and promotes current casino events and programs and can give guests directions to all casino areas.

Qualifications

• Two (2) years’ experience as a server in a dining establishment.
• Food service experience.
• An outgoing personality with interest in guest hospitality.
• Knowledge of upselling techniques.
• Exceptional work habits.
• Knowledgeable of menu to include alcoholic beverages that are available.
• Strong customer service skills.
• Able to sustain a high level of professionalism.
• Able to maintain a high level of energy and take a proactive and strategic approach to dealing with guest issues.
• Able to work collaboratively and communicate effectively with guests at all levels.
• Hightly organized and detail oriented.