Food Server Ramsay Kitchen

About the role

The primary responsibility of the Food Server is to provide prompt, courteous service to hotel patrons and ensure the guests receive a pleasurable dining experience.

Responsibilities

• Acknowledge customer immediately with a smile
• Inform guests of any specials and have a full understanding of the menu to answer any questions
• Take beverage order and serve in a timely manner
• Ensure food order is correct before serving to the guests
• Monitor tables closely and be attentive to guests’ needs
• Clear empty plates and glasses from tables and place quickly in bus carts
• Prepare sections and side stations, making sure tables are cleaned and set properly
• Prepare silverware neatly and quickly at table; clean area when finished
• Make sure all areas are clean and free of debris
• Exemplify our core values, family-style service, our mission, and vision
• Exemplify our DEI (diversity, equity, inclusion) culture
• Perform other job-related duties as assigned

Requirements

• 6 months of previous food server experience
• At least 21 years of age
• Effective communication in English, both verbal and written, in a professional manner
• Neat and professional appearance
• Ability to interact with customers, the public, and co-workers
• Teamwork with other staff members
• High School diploma or equivalent

Additional Requirements

• Fast-paced, high-volume environment involving constant public interaction
• Requires carrying serving trays weighing up to 15 lbs. and may require lifting bus tubs weighing up to 40 lbs.
• Must be able to tolerate secondary tobacco smoke
• Schedule flexibility, including days off, nights, weekends, holidays, and overtime as needed

Performance Standards

• Ability to provide internal/external guests with service excellence
• Excellent communication and observation skills
• Easygoing demeanor to ensure a fun and safe environment for guests
• Above-average proficiency in speaking, reading, and writing English
• Excellent interpersonal skills