FOOD SERVER-CAFE

About the role

At PENN Entertainment, you’ll be part of an exciting, fast-paced industry where days and nights move quickly. You’ll work with a diverse team driven by enthusiasm for helping people find and have more fun, at a company that cares about your career growth and provides support to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package.

Responsibilities

• Greet guests with a smile and pleasant disposition in a timely manner
• Maintain familiarity with menu, daily specials, food preparation, and prices
• Use suggestive selling (cocktails, appetizers, desserts, etc.)
• Take guest orders and accurately input them into the computer system
• Observe and anticipate guest needs, keeping tables cleared between courses and beverages filled throughout the meal
• Present check for payment when all guest needs have been met
• Complete assigned side work and additional daily tasks
• Serve tables completely using trays and covers on food, serving all sides and accompaniments in a timely, efficient manner according to all standards and sequence of service
• Check with guests to ensure they are enjoying their meals and take immediate action to correct any problems, notifying the Assistant Restaurant Manager on duty
• Inform the Assistant Restaurant Manager if situations arise with guests or fellow team members that cannot be handled directly
• Serve food and beverages to guests in a quick, efficient, and courteous manner

Requirements

• High school diploma or GED equivalent preferred
• Six (6) months experience as a server in a dining establishment preferred
• Previous cash handling experience preferred
• Excellent guest service skills
• Ability to operate a point of sale (POS) system and/or adding machine and make change
• Basic math skills and ability to understand and utilize a POS system, count money, and provide change
• Ability to work varied shifts and hours
• Enthusiastically support, actively promote, and demonstrate superior customer service in accordance with department and company standards and programs

Benefits

• Wellness programs supporting financial, physical, and mental well-being
• Day-one medical coverage
• 401(k) matching
• Annual performance bonus (may vary by position)
• Paid time off earned according to local policy, increasing with length of employment

Pay

Starting salary: $12.00 per hour