Jobs · Management · Pennsylvania

Food Server

Presque Isle Downs & Casino · Erie, PA · 4 days ago
ManagementFull-time

Job Summary

Join our Food & Beverage team as a Food Server! Provide outstanding guest service by taking orders, serving food and beverages, and creating a welcoming dining experience. If you enjoy working in a fast-paced, team-oriented environment, we'd love to meet you!

Essential Duties And Responsibilities

  • Interacts with guests in a positive manner.
  • Smiles, makes guests feel welcome and comfortable, and maintains a high level of professionalism at all times.
  • Takes beverage and food orders, delivers orders to tables, and cashes out guests.
  • Maintains a complete and thorough knowledge of all menu items, including feature items.
  • Works with all staff and management to strive to exceed guest expectations and value perception.
  • Communicates to supervisors and management compliments and concerns in a positive manner.
  • Maintains an organized and clean station and dining room as well as replenishes dining room items as assigned.
  • Works in a team atmosphere and may be required to bus tables, clean up, and complete other assigned tasks.
  • Possesses excellent verbal and cash handling skills along with a full knowledge of basic alcohol beverage and food service.
  • Possesses knowledge of upscale service techniques, food, specific wine and specialty beverage knowledge and communication skills.
  • Works nights, weekends, holidays and special events.
  • May be required to learn and be tested on a variety of new products, recipes, service and cooking techniques on a regular basis to ensure the department is improving as a whole.

Qualifications

  • Excellent communication skills, be polite, present a neat appearance and be committed to 100% customer service.
  • High school diploma or equivalent preferred but not required. Prior restaurant experience preferred but not required.
  • LBV Server should have 1-3 years’ experience in a fine-dining setting. Bartending skills a plus.

Physical Requirements & Working Conditions

  • The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
  • The noise level in the work environment is loud. There is smoking in the Casino, and therefore the environment may be smoky.
  • Candidate must be able to sit, lift, bend, stoop, climb, walk, and stand for extended periods of time.
  • Candidate is occasionally required to reach with hands and arms.
  • Candidate is required to talk and hear.
  • The employee may be required to lift up to 25 lbs.
  • Specific vision abilities required by this job include close vision.

Work Environment

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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