Food Server

Pay Range: $23.00 - $24.00

About the role

Under the supervision of the Dining Room Manager, a Server interacts with residents and employees of Front Porch residential facilities, ensuring they have a great dining experience. Servers are responsible for positive guest interactions while serving in a friendly and efficient manner, making guests feel welcome, comfortable, important, and relaxed.

Responsibilities

• Provides quality customer service to residents, families, co-workers, and vendors to ensure satisfaction.
• Prepares tables by laying out napkins, utensils, refilling condiments, and performing other preparation tasks.
• Stays updated on current menu choices, specials, and menu deviations; communicates item availability to guests.
• Directs guests to tables, presents menus, suggests dishes, assists in drink selection, and informs guests about food preparation details.
• Maintains the dining experience by delivering items, fulfilling guest needs, offering desserts and drinks, removing courses, replenishing utensils, and refilling glasses.
• Performs basic cleaning tasks as needed or directed by a supervisor.
• Fills in for absent staff as needed and assists with special events.
• Greets all guests warmly and follows the highest standards of cleanliness.
• Adheres to all federal, state, and corporate policies, health codes, and guidelines for food preparation and handling.
• Performs duties safely, reports hazards, and participates in safety programs.
• Attends mandatory in-service meetings and complies with department and facility policies.
• Understands and follows facility fire and disaster plans during drills and emergencies.

Requirements

• Food Handlers’ certification from the local health department (essential).
• Some high school education (or equivalent qualifications).
• 1 month of related experience or training (nonessential but preferred).