Food Server

Summary

Under the supervision of the Dining Room Manager, a Server interacts with residents and employees of Front Porch residential facilities and ensures they have a great experience when dining. Servers are responsible for positive guest interactions while serving in a friendly and efficient manner. At all times, servers are expected to be attentive to guests' needs and making them feel welcome, comfortable, important and relaxed. Servers are expected to have some basic food knowledge.

Schedule & Pay

• Schedule: Thursday, Friday, Sunday, Tuesday — 4:00pm–8:00pm
• Pay Range: $20.25 – $21.00 per hour

Responsibilities

• Provides quality customer service efficiently to residents, families, co-workers and vendors in a manner to ensure satisfaction.
• Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks.
• Stays updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items.
• Directs guests to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing guests about food preparation details, communicating specific guest needs to the cooks.
• Maintains proper dining experience, delivering items, fulfilling guest needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
• Performs basic cleaning tasks as needed or directed by supervisor.
• Fills in for absent staff as needed.
• Assists with special events as needed.
• Greets all guests and owners warmly with an appropriate greeting.
• Follows highest standards of cleanliness.
• Follows all federal, state and corporate policies, health codes and guidelines in preparation and handling of foodstuffs.
• Performs all duties in a safe and efficient manner. Wears safety equipment as required for the job. Reports any safety hazards and/or accidents to supervisor.
• Follows department safety standards, practices correct body mechanic techniques and participates in campus-wide safety programs.
• Attends all mandatory in-service meetings.
• Complies with all department and facilities policies and procedures.
• Understands facility's fire and disaster plans; follows established procedures during drills and actual emergencies.

Credentials & Qualifications

• Essential: Food Handlers' certification from local health department
• Essential: Some high school education or equivalent qualifications
• Nonessential: Bachelor's Degree
• Nonessential: 0–1 month related experience or training