Jobs · Manufacturing · Iowa

Food Server-1853

Ameristar Casino Hotel Council Bluffs · Council Bluffs, IA · 3 mo ago
ManufacturingFull-time

About the role

Penn Play is seeking a dynamic individual to join our team as a Customer Service Representative. The ideal candidate will have excellent communication skills and be able to handle multiple tasks efficiently.

Responsibilities

  • Handle customer inquiries via phone and email
  • Process transactions and resolve issues related to rewards programs
  • Provide exceptional customer service to ensure customer satisfaction
  • Follow up on customer complaints and feedback

Requirements

  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Ability to work independently and manage time effectively
  • Experience in customer service preferred

Qualifications

  • Proficiency in Microsoft Office Suite
  • Knowledge of rewards programs
  • Strong problem-solving skills

Skills

  • Customer service orientation
  • Technical proficiency
  • Time management

Benefits

Penn Play offers a competitive benefits package including health insurance, retirement plans, and paid time off.

Pay

The starting salary range for this position is $15 - $20 per hour.

Schedule

Shifts are available Monday through Friday from 8 AM to 4 PM.

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