Food Server-1853
Ameristar Casino Hotel Council Bluffs · Council Bluffs, IA · 2 wk ago
ManufacturingFull-time
About the role
Penn Play is seeking a dynamic individual to join our team as a Customer Service Representative. The ideal candidate will have excellent communication skills and be able to handle multiple tasks efficiently.
Responsibilities
- Handle customer inquiries via phone and email
- Process transactions and resolve issues related to rewards programs
- Provide exceptional customer service to ensure customer satisfaction
- Follow up on customer complaints and feedback
Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Ability to work independently and manage time effectively
- Experience in customer service preferred
Qualifications
- Proficiency in Microsoft Office Suite
- Knowledge of rewards programs
- Strong problem-solving skills
Skills
- Customer service orientation
- Technical proficiency
- Time management
Benefits
Penn Play offers a competitive benefits package including health insurance, retirement plans, and paid time off.
Pay
The starting salary range for this position is $15 - $20 per hour.
Schedule
Shifts are available Monday through Friday from 8 AM to 4 PM.