Food Safety & Quality Assurance Supervisor

About the role

The Food Safety & Quality Assurance Supervisor provides proactive leadership in developing, implementing, and monitoring company quality, food safety, and employee safety requirements. This role serves as a lead and SQF Champion, leading quality assurance and sanitation program execution, internal auditing, and compliance with GFSI/SQF, customer and regulatory standards. Additionally, the Supervisor serves as one of the "Voice of the Customer," analyzing feedback to drive improvements and providing essential support functions to the Operations/Quality Engineering team to ensure seamless operational excellence.

This is not a desk job!!! You will be an active presence on the warehouse floor, bridging the gap between high-level quality strategy and daily operations. You will drive continuous improvement projects, analyze defect data to identify trends, and act as a cultural change agent, empowering our teams to take ownership of quality and safety.

What You’ll Do Daily

• Core Quality & Food Safety
• Develops and implements Quality and Food Safety policies and programs including internal quality standards, FSMA, GMP, Environmental Monitoring Program, Sanitation, and Traceability as outlined in the SQF Standards.
• Covers annual reviews of Food Safety Plans, Training Material, Sanitation Processes, and food defense protocols.
• Collects, analyzes, and summarizes data to create and monitor food safety KPIs to effectively improve product and processes.
• Leads the team of QA/QC & Sanitation Technicians to ensure compliance with SQF and company standards.
• Employee Safety & Compliance
• Integrates employee safety protocols into daily quality operations, ensuring all team members adhere to OSHA and internal safety standards.
• Conducts regular safety audits and risk assessments to identify potential hazards within the production and quality environments.
• Collaborates with facilities and operations teams to ensure equipment and workstations meet ergonomic and safety requirements.
• Supplier Management & Regulatory Compliance
• Manages supplier compliance and documentation using TraceGains and other platforms to verify and maintain up-to-date food safety and quality records.
• Interacts directly with suppliers regarding non-conformances, ensuring robust root cause analysis and timely corrective actions.
• Verifies the accuracy of regulatory documentation and records to ensure full compliance with FBM & Misfits Rx Partner requirements.
• Maintains the Approved Supplier List and coordinates with procurement to onboard new vendors following internal risk assessment protocols.
• Engineering Support & Operations
• Provides critical support functions to the Quality Engineer, including assisting with the validation of new equipment and the implementation of the electronic QMS.
• Aids in the development of efficient document control management processes using available databases, and platforms as the Jalapeno WM System.
• Collaborates on cross-functional projects to streamline fulfillment center operations and enhance quality engineering workflows.
• Leadership & Culture
• Buils awareness, training, and education programs to drive a culture of safety, quality, and accountability.
• Provides continuous feedback, coaching, and regular performance reviews for the QA team.
• Serves as a subject matter expert for USDA and PACA grading standards to support mission-based quality goals.

Qualifications

• Education: Bachelor’s degree in Engineering (Industrial, Mechanical, Manufacturing), Food Science, Supply Chain, or a related technical field.
• Experience: 2–5 years of experience in a Quality Assurance, Continuous Improvement, or Process Engineering role within a manufacturing, food production, or high-volume fulfillment environment.
• Technical Skills: * Strong proficiency in Data Analysis and Statistical Process Control.
• Experience with Project Management methodologies.
• Knowledge of Lean Six Sigma principles (Green Belt is a plus).
• Food Safety: FDA PCQI Certified, USDA-AMS & FSIS, GFSI-specifically SQF Preactititioner, FSMA regulations, and HACCP Certified.
• Spanish-strongly preferred
• Supplier Management experience
• OSHA and Safety Management experience
• Soft Skills: Exceptional communication skills—ability to translate technical quality concepts into clear instructions for warehouse associates.
• Physical Requirements: Ability to spend 50% of time on the warehouse floor in cold environments (36°F and below).

Details of Position & Benefits

• Salary range: $75,000 - $85,000 / year
• Comprehensive medical, dental, and vision insurance
• 401(k)
• Annual Misfits grocery box credit of $1200 paid in weekly installments
• Life insurance
• Paid vacation time
• Paid holidays
• Paid sick days
• Commute benefits