Food Safety & Quality Assurance Manager

About the Role

This position supervises quality technician employees in a manufacturing environment. The FSQA Manager plans and assigns work, implements policies and procedures, and recommends improvements in quality methods, equipment, and quality operating procedures based on PPAs received from the customer.

Responsibilities

• Balances quality, productivity, cost, safety, and morale to achieve results in all areas.
• Works to continuously improve in all areas.
• Provides regular progress reports to the manager.
• Ensures effective employee relations, including coaching, development, and resolving employee issues through problem resolution.
• Makes employment decisions and performs accident investigations.
• Tracks absenteeism and timekeeping.
• Accomplishes manufacturing staff results by planning, monitoring, communicating job expectations, and appraising job results; counseling, disciplining, and coaching employees; coordinating, initiating, and enforcing systems, procedures, and policies.
• Maintains staff by recruiting, orienting, selecting, and training employees; developing personal growth opportunities.
• Maintains workflow by setting process variables, monitoring steps of the process, observing equipment and control points, monitoring resources and personnel, and developing reporting systems and procedures.
• Ensures the operation of equipment by evaluating new equipment and calling for repairs.
• Provides manufacturing information by sorting, initiating, compiling, and analyzing production performance data and records.
• Educates and directs employees on the use of equipment, control points, and resources.
• Contributes to team effort.

Requirements

• Minimal travel required.
• Bachelor’s degree in quality or related discipline preferred.
• At least 2 years' experience at the manager level.
• Quality Assurance Certification in SQF, HACCP, and GMP.
• Good computer skills, including Word and Excel; experience with Access is desired.
• Detail-oriented with a focus on accuracy and thoroughness.
• Prior QA knowledge and certifications.
• Flexibility with work schedule to meet operational needs.
• Excellent interpersonal skills with internal and external customers.

Skills

• Leadership: Ability to command and maintain the attention of those you are overseeing.
• Effective Communication: Ability to convincingly convey instructions, directions, and details to others.
• Experience: Knowledge of OSHA and other governmental regulations; incident and accident prevention.
• Attention to Detail: Ability to manage all duties, rules, documentation, and other components of the job with focus and accuracy.
• Confidentiality: Ability to protect data, information, and employee privacy.
• Compassion: Ability to be concerned for another person’s well-being.
• Organization: Ability to manage multiple priorities simultaneously.
• Collaborative: Ability to work with diverse personalities for a tangible and beneficial outcome.

Working Conditions

This position operates in an office environment located within a manufacturing facility. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

The position requires the ability to perform work in different elements of the operation between a general office environment and the production operation environment. The position may, at times, work in a cold and wet environment.

Universal Pure facilities may process, pack, and/or store products containing allergenic food ingredients as referenced by FDA; occasional exposure may occur. Inform your direct manager of any food allergies.