Food Runner - Nola Steak

About the role

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Responsibilities

• Adhere to all Food & Beverage Department policies and procedures.
• Greet guests with a warm smile and friendly demeanor.
• Deliver “ACES” guest service standards during every guest interaction.
• Promote and model superior customer service in line with department and company expectations.
• Ensure prompt, accurate delivery of food orders using correct seat numbers to avoid food auctioning.
• Assist in clearing used dishes, glassware, and utensils from guest tables.
• Comply with all Health Department standards.
• Set tables with clean silverware, glassware, and linens as needed.
• Replenish supplies of linens, dishes, glassware, and utensils in the dining area as needed.
• Assist servers in enhancing the guest dining experience.
• Complete assigned opening duties (e.g., folding napkins, prepping bread and butter portions).
• Execute closing duties (e.g., cleaning food service trays, wrapping or discarding leftover items, etc).
• Maintain cleanliness and organization of the expo area and food running trays.
• Maintain professional appearance in compliance with grooming standards.
• Maintain an upbeat and positive attitude.
• Demonstrate behavior consistent with Boomtown’s Service Guarantees and Core Values.
• Perform additional tasks assigned by the dining room manager, chef, or supervisor.

Requirements

• High school diploma or equivalent (GED) required.
• Must be at least 21 years of age.
• Prior experience in a restaurant or hospitality setting is a plus.

Benefits

Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.