Food Runner - Limelight Mammoth

Aspen Hospitality, a division of Aspen One, develops, owns, and operates a growing portfolio of luxury and upper-scale hotels, private clubs, and branded residential properties under The Nell and Limelight brands.

About the role

The Food Runner is responsible for delivering food and beverages from the kitchen to guests in a timely and professional manner, ensuring an exceptional dining experience. This role requires attention to detail, effective communication, and the ability to work efficiently in a fast-paced environment. This position reports to the Restaurant Manager.

Responsibilities

• Deliver food and beverages from the kitchen to guests promptly and accurately
• Ensure all orders are complete and properly presented before delivery
• Assist servers by providing refills, condiments, and special requests to guests
• Communicate effectively with kitchen staff and servers to ensure order accuracy
• Maintain cleanliness and organization of food runners' station and dining areas
• Respond to guest inquiries and resolve any issues regarding food service
• Assist with clearing dishes and resetting tables during and after meals
• Ensure food is delivered at the correct temperature and in a timely manner
• Follow safety and sanitation procedures while handling food and beverages
• Support restaurant staff with additional tasks, such as stock replenishment or prep assistance
• Maintain a positive and professional demeanor while interacting with guests and coworkers
• Other duties as assigned

Requirements

• High school diploma or equivalent preferred
• At least 1 year experience working in a restaurant

Skills

• Basic knowledge of food and beverage items on the menu
• Understanding of table numbers, seat positions, and order flow
• Strong communication skills to relay information between kitchen and service staff
• Excellent time management and multitasking abilities
• Ability to work efficiently in a fast-paced environment
• Strong attention to detail and accuracy when delivering orders
• Ability to remain calm and composed under pressure
• Physical stamina to stand, walk, and carry heavy trays for extended periods
• Good teamwork and collaboration skills
• Courteous and guest-focused demeanor
• Ability to handle guest concerns professionally and promptly
• Knowledge of proper food handling and sanitation standards
• Ability to follow directions and adapt to changes quickly
• Dependability and punctuality
• Flexibility to work various shifts, including evenings, weekends, and holidays

Work Environment & Physical Demands

• Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
• Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
• Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance

Benefits

This position is classified as a regular full-time or part-time position eligible for the following benefits:

• Enrollment dates differ across the various programs
• Health, Dental and Vision Insurance Programs (full-time only)
• Flexible Spending Account Programs (full-time only)
• Life Insurance Programs (full-time only)
• Paid Time Off Programs
• Paid Leave Programs (full-time only)
• 401(k) Savings Plan (full-time only)
• Employee Ski Pass
• Other company perks