Food Runner/Bartender Assistant - The Brackish Bar & Lounge

Essential Duties

• Affirms that all materials used by servers and expediters are clean and ready for daily operations.
• Knows the positions of each diner's chair in dining rooms and lounges.
• Sets the outside line with underliner plates, flatware, doilies, linen napkins, and any other items needed for delivering food, as necessary.
• Organizes plates in the window and matches each one with each ticket to run the food out to the tables.
• Sets tables according to facility standards.
• Answers guests' questions about ingredients and menu items.
• Informs restaurant staff about customers' feedback or requests (e.g., when they ask for the check).
• Ensures that each menu item is prepared exactly as outlined on each ticket.
• Delivers food orders from the kitchen to customers' tables quickly and accurately.
• Corrects the menu item with the chef or expeditor before delivering the menu item to meet the exact specification on the ticket.
• Removes any place settings not being used.
• Clears dishes located in front of guests upon completion of courses.
• Keeps workstations well-stocked with items and ingredients.
• Cleans workstations, takes out trash, and vacuums the dining room.
• Incorporates safe work practices in job performance.
• Regularly attends work.
• Performs other duties as required.

Minimum Requirements

• High school education or up to one month related experience or training.
• Equivalent combination of education and experience.
• Previous experience as a Food Runner or similar entry-level role in a restaurant.
• Previous experience working within a hotel, resort, or poolside bar or restaurant.

Preferred Requirements

• Previous experience as a Food Runner or similar entry-level role in a restaurant.
• Previous experience working within a hotel, resort, or poolside bar or restaurant.

Physical Demands

• Frequently stands, walks, talks, and hears.
• Frequently uses hands.
• Regularly reaches with arms and hands.
• Occasionally climbs, balances, stoops, kneels, crawls, crouches, tastes, or smells.
• Frequently lifts up to 10 pounds and regularly lifts up to 50 pounds.
• Regularity carries trays above the head with plates of food out to tables in the dining room and lounge area.
• Occasionally works in wet or humid conditions (non-weather); may come into contact with fumes or airborne particles; toxic or caustic chemicals.
• The noise level is moderate.
• This position will also be required to work poolside and in heavy sunlight conditions.

Certificates/Licenses

• ServSafe Certified (Food Handler & Alcohol) or TIPS equivalent.

Job Knowledge, Skill, and Ability Preferences

• Ability to read and speak English may be required in order to perform the duties of the job (e.g., the associates may be required to communicate with English-speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Strong ability to multitask.
• Strong communication skills.
• Strong attention to cleanliness and safety.
• Patient and customer-oriented approach.
• Excellent people skills with a friendly attitude.
• Responsible and trustworthy.

About Troon

Troon, founded in 1990 and headquartered in Scottsdale, AZ, is the world’s largest professional club management company specializing in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values emphasizing being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals opportunities to grow and succeed within a globally respected organization. Learn more at www.troon.com.