Food Prep Lead

About the role

Full-time position at 6517 Route 30, Jeanette, Pennsylvania 15644 with day and evening shift availability.

Essential Duties

• Food Merchandising: Comply with company guidelines for maximizing sales, profitability and customer service by ensuring all grocery deliveries are accurate, stocked, attractively displayed and priced correctly
• Complete build-to's for ordering/purchasing merchandise
• Maintain inventory by checking in delivery, pricing items, stocking merchandise according to schematic
• Validate deliveries by verifying invoices; reviewing discrepancies with Store Manager; deliver outdated merchandise to Store Manager to ensure what the store is being charged verifies with what was delivered
• Prepare displays by assembling, dating and price marking in-store displays
• Rotate food items, monitoring quality and freshness measures to protect customers from illness
• Monitor and maintain food preparation area and display cases to attract and retain customers
• Assist training new associates (with an emphasis on excellent customer service) when necessary
• Monitor and organize inventory to prevent being out of stock on items customers stop in to purchase
• Use and coach food service staff to use suggestive selling and other techniques to maximize sales
• Make price changes in accordance with Company and/or brand guidelines; place advertising and pricing signage inside or outside the facility including marquees, ceilings, walls and windows
• Customer Satisfaction: Provide prompt excellent customer service in a courteous, friendly and attentive manner
• Greet customers as they enter the area and thank customers as they leave
• Resolve or assist to resolve routine customer concerns within established guidelines
• Report to work on time and follow the dress and appearance code
• Prepare and serve quality food and beverage to satisfy the needs of the customer
• Facility Condition: Maintain safe and clean work environment by complying with procedures, rules and regulations
• Sweep, mop, and clean floors; dust and/or wash windows, counters, displays, store areas and bathrooms; pick up and dispose of trash, litter or debris
• Inspect store facilities and equipment for safety, cleanliness, and proper working order
• Clean, sanitize, and maintain food service equipment to protect customers from illness
• Financial Controls: Notify the Store Manager of any inventory or operating discrepancy
• Receive and sign vendor deliveries and verify quality and quantity of product
• Follow Company and/or brand guidelines for product breakage or spoilage
• Staffing Controls: Supervise the activities of food prep employees engaged in preparing and serving food and other related duties in the absence of the Store Manager
• Help coach and train new employees to carry out their duties in accordance with Company and/or brand operating, conduct and performance standards
• Monitor customer traffic and make appropriate adjustments to decrease waiting time; may reschedule or re-assign duties of employees based on operational or discipline needs
• Assist with counseling of employees and provide feedback to help employees improve performance
• Internal/External Controls: Follow and ensure food prep employees follow all government laws, health and safety codes, food brand inspection standards, and Company policies, procedures and standards that apply to the conduct of business
• Seek guidance from the Store Manager and/or appropriate management areas about legal questions or obligations
• Security Controls: Assist the Store Manager in maintaining a safe environment for employees and customers and protecting Company assets such as information, cash, product, equipment and property
• Report all incidents (employee or customer injury, theft, property damage, improper sanitation or waste disposal, etc.) to the Store Manager
• Report any situation in which unsafe, unlawful or unethical conduct is or might be occurring
• Administrative: Attend job-related meetings (may be required to work irregular hours)
• Maintain intradepartmental work flow by fostering a spirit of cooperation
• Comply with company policies and procedures
• Contribute to team effort by accomplishing related results as needed
• Perform all duties with minimal supervision
• Perform other duties as assigned by the Store Manager
• Keep and ensure all employees keep accurate time keeping records
• May take inventory of supplies and equipment

Qualifications

• Minimum age of 18 years old
• High school diploma or equivalent plus 6 months to 1 year of retail store or food service work experience or an equivalent combination of education, training and work experience
• Knowledge of basic business and customer service principles including planning and organizing, resource management and leadership skills
• Ability to communicate information and ideas in a clear and understandable manner
• Ability to deal with customers, unanticipated problems or events using standard procedures
• Ability to work as scheduled including arriving to work on time
• Ability to accurately operate a variety of equipment that may include hot or cold or beverage dispensers, grills, ovens or fry stations and other machines or tools
• Ability to perform essential duties and physical functions described below
• Ability to work in the conditions described below

Work Environment

• Perform approximately 95% of all work indoors, but will be required to clean parking lots, gas pumps, take out garbage, etc.
• Take out the garbage during the day or early evening hours, etc.
• Exposure to extreme cold temperatures while performing occasional work in a walk-in cooler and/or freezer
• Exposure to occasional noise
• Work with minimum direction and periodic supervision

Physical Requirements

• Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors
• Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead (i.e., assisting in stocking/maintaining inventory levels)
• Ability to occasionally lift and/or carry up to 50 pounds from ground to waist (i.e., to replenish fountain syrups)
• Ability to grasp, reach and manipulate objects with hands for entire shift (requires eye-hand coordination)
• Ability to push/pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck)
• Able to reach overhead for objects
• Ability to bend and twist at waist
• Ability to communicate orally
• Ability to operate a cash register and/or computer keyboard
• Ability to stoop, kneel, squat, bend, push, and pull
• Ability to work alone
• Be exposed to occasional noise
• Ability to stand and/or walk for an entire shift
• May require climbing a ladder to store and retrieve materials or place and remove signs

Pay

$17.50 to $18.00 per hour

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