Food Pantry Aide

Essential Duties And Responsibilities

• Cookoperate with others as a team member performing duties and providing support to the community and clients through the Food Services Department.
• Maintain composure and positive attitude while serving guests in the fast-paced and high demand food pantry.
• Operate and maintain the food pantry, provide crisis assistance with grocery & hygiene items to those in need, documenting as necessary.
• Complete and file intake paperwork and all necessary documents for clients, including data entry into the electronic system and SIMS database.
• Receive and document gift in kind (GIK) donations delivered to the warehouse.
• Assist with daily unloading, shelving, stocking, and storing of food donations and deliveries as needed for the food pantry.
• Communicate with Lead Food Pantry Specialist on items/supplies needed.
• Maintain cleanliness of work area, including keeping client files organized and updated.
• Participate in ensuring that warehouse materials are effectively received, tracked and easily accessible.
• Provide overall support and coordination, as needed, across food service operations as needed.
• (i.e. – driving, dropping off food, serving, etc.)
• Adhere to Health Department policies and procedures ensuring compliance.
• Complete CPR/ First Aid/ Blood Borne Pathogens Training.
• Perform other duties as assigned as related to Peoria Food and warehouse programs.

Administrative Expectations

• Satisfy the training requirements associated to the position and as required by The Salvation Army.
• Successfully complete the training requirements associated to the position and as required by The Salvation Army.

Education

• High School diploma, equivalent experience will be considered in lieu of.

Skills/Abilities

• Ability to efficiently and effectively direct groups and volunteers successfully.
• Team player, self-starter, and perform well with minimal supervision.
• Take instruction from others.
• Excellent written and verbal communication skills, including experience or capacity to demonstrate positive interpersonal skills and work as a cooperative team member.
• Close attention to detail and a high level of confidentiality.
• Able to multi-task several projects concurrently.
• An interest and ability to work with people of diverse racial, ethnic, and socio-economic backgrounds in a sensitive and culturally appropriate manner.
• Be able to work days, and holidays, as necessary. Especially in emergent situations.
• Proficiency in computer software applications, including demonstrated experience in using email, MS Office applications.

Physical Demands/Work Environment

• This position will be required to do light to moderate physical work. Sometimes heavier.
• The work environment for this position includes a warehouse environment with moderate noise level.
• This individual must be able to travel to meet the needs of the position.
• A valid Driver's License and MVR is required.

Reporting Relationships

• This position reports to the designated supervisor.
• In context related to this position’s duties, this individual will interact with a wide range of contacts both internal and external.
• In these contacts he/she will act as a representative of The Salvation Army and its mission.

Performance Measures

• This individual will be evaluated on how effectively the outcomes of this position are achieved.
• Timeliness and accuracy of accomplishing assigned goals will be reviewed.
• An evaluation of how effective service is provided.
• Performance will also be determined by outcome information provided during weekly staff meetings and monthly reports.