Food Hall Attendant

About the Role

Our Attendant provides excellent service by taking and serving food and beverage orders to customers, processing transactions using cash, comps, coupons, and credit cards. We create an exciting fantasy world of fun, chance, and possibility where every guest feels a sense of belonging and importance.

Our value system inspires us to do everything right, have fun, and be the best. We focus on fairness, personal accountability, and customer satisfaction, which in turn creates wealth and opportunities for all.

Responsibilities

• Be friendly and courteous at all times
• Greet customers and enter orders into the Point of Sale system
• Prepare hot and cold food and drinks following specific recipes
• Process cash transactions, including making change and providing receipts
• Adhere to all company standards and operating policies
• Clean outlet areas, including counter tops, sinks, display shelves, storage areas, and lounge areas on a continuous basis
• Handle and resolve customer concerns and questions
• Perform side work and stock supplies at assigned stations and condiment areas
• Complete other duties and responsibilities as assigned

Requirements

• High School diploma or GED required (or currently enrolled in a GED program, to be completed within six months of start date)
• Must be eighteen (18) years of age or older
• Experience in foods/concessions, including basic preparation, maintaining, and serving of concession and Smorgasbord-type items (preferred)
• Must successfully pass a job interview, including a guest service audition
• Must be able to lift and carry thirty (30) pounds
• Must be able to respond to visual and aural cues
• Must be able to work independently and as part of a team
• Must effectively interact with diverse departments and adapt to an ever-changing environment
• Must possess a high level of maturity, dependability, and punctuality
• Must demonstrate strong communication skills in English, both verbally and in writing, and understand instructions in various formats
• Must successfully complete ServeSafe Sanitation training
• Willing to work odd and irregular hours
• Willing to travel and participate in training as required
• Must have or be able to obtain and maintain a Tribal Gaming License
• Must be willing and able to work in a smoke/secondary smoke environment

Native American Indian preference in hiring shall be adhered to at all times.