Food Court Clerk I (Part-Time)

About Festival Foods

We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin. At Festival, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

About the Role

As a Food Court Clerk at Festival Foods, you'll be at the heart of our fast-paced food service area, preparing and serving up delicious meals for guests. Whether you're making a fresh cup of Caribou coffee, serving pizza, or popping the perfect batch of popcorn, you'll help create a welcoming, enjoyable experience for everyone who stops by. If you thrive in a restaurant-style environment and enjoy working as part of a team, this is the role for you.

Responsibilities

• Provide helpful service by greeting guests, answering questions, addressing guest concerns, and handling each interaction with professionalism and care
• Offer assistance by providing warm, friendly service, helping guests with orders, recommending menu items, and ensuring they leave happy
• Prepare and serve delicious food, including coffee, pizza, and popcorn, while maintaining high-quality and food safety standards
• Keep the food court area clean, sanitary, and well-organized by keeping supplies stocked, food safety logs updated, and workspaces spotless
• Work in a team environment to support fellow associates in a restaurant-like setting, ensuring smooth daily operations
• Follow food safety protocols, handle equipment such as fryers, ovens, and woks, and manage proper temperature controls for all prepared foods
• Perform other duties as needed to support the team
• Maintain regular, timely attendance in compliance with the work schedule, and provide adequate notice to find a replacement for occasional absences

Requirements

• A friendly, team-oriented attitude with strong guest service skills
• Ability to work in a fast food or restaurant retail grocery environment, multitask, and maintain efficiency
• Comfort handling food service equipment like dishwashers, fryers, woks, and ovens (training provided)
• Willingness to be cross-trained in different food court areas
• Must be able to handle working at fast speeds
• Lifting up to 50 pounds on a frequent basis
• Full range of upper body motion
• May be exposed to extreme temperatures

Schedule

This is a part-time position. The shift may include weekdays, weekends, and holidays.

Benefits

• Associate discount: industry-leading 15% off your grocery purchases for you and your immediate household
• Weekly pay with premium pay: $1 per hour premium on Sundays and select holidays for part-time associates
• Two-week advanced scheduling for better planning and balance
• Vision and dental insurance for part-time and full-time associates
• Support for total well-being including 3 weeks of paid parental leave, fitness reimbursement program, EAP (Employee Assistance Program), and LEAPCare Care Coaches providing confidential care for hospital visitation, conflict resolution, stress management, marriage or divorce, family issues, and depression or anxiety
• 401(k) plan with annual discretionary company match to support retirement savings