Food Court Cashier (FT & PT)

Essential Duties and Responsibilities

• Greet and assist guests as they arrive at the quick-service food counter.
• Take orders from guests, ensuring accuracy in their selections and any customization requests.
• Serve guests their food orders either from behind the counter or by walking their order to their table.
• Operate the cash register to process payments for orders, including counting change and handling both cash and credit card transactions.
• Accurately process any complimentary meal vouchers, coupons, and comps.
• Maintain proper accounting for all cash, credit, and comp receipts, ensuring cash register accuracy.
• Monitor alcohol intake in accordance with TIPS training to prevent overserving.
• Maintain a clean and sanitary environment by regularly cleaning the counters and sitting areas.
• Promote daily, weekly, and monthly marketing events.
• Restock beverages, including soft drinks, water, and other drink options.
• Keep pre-prepared food items well-stocked for quick service to guests.
• Ensure condiments, such as ketchup, mustard, and napkins are available and restocked as needed.
• Assist with opening and closing duties as required.
• Perform other duties as assigned by F&B Supervisor/Executive Chef/F&B Operations Manager.
• Maintain a consistent and regular attendance record.
• Adhere to the company appearance policy.
• Promote and maintain all steps of the ACES Customer Service program with each patron and Team Member you may encounter (see, smile, and say hello).

Qualifications

• Minimum of 18 years of age.
• High School diploma or equivalent and 3 months of related experience and/or training, or equivalent combination of education and experience.
• The ability to read and write in English and have good verbal communication skills.
• Must qualify for a license with the Maryland State Lottery Agency and meet any credentialing requirements of the Maryland Gaming Control Board.
• Basic math skills such as adding, subtracting, fractions, decimals, percentages, etc.
• The ability to occasionally lift and/or move more than 25lbs.