Food Court Asst Manager

Essential Duties And Responsibilities

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Responsible for all aspects of the effective management of the business operations within a casino environment.
• Assists with supervising employees on the proper instructions on food handling, cash handling and work safety rules.
• Aid in actively coaching, counseling, directing, training and mentoring team in meeting Enterprise standards.
• Aid in fostering teamwork.
• Lead, direct, mentor and guide supervisors.
• Maintain a dependable work attendance record with extremely infrequent absences and/or lateness.

Supervisory Responsibilities

• Directly supervises multiple employees.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Skills/ Requirements

• High School Diploma or equivalent required.
• Prior experience in restaurant operation required.
• Ability to handle cash accurately and responsibly and calculate basic math functions as they relate to point-of-sale cash/credit transactions, cash reconciliation and product inventory.
• Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
• Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
• Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.