Food & Consumables Coach

Position Summary

TourToTeach leads and develops teams by teaching, training, and actively listening to associates. They communicate and collaborate with all levels of associates regarding store operations, using technology, business initiatives, merchandising, and company direction. They introduce and lead company change efforts, provide clear expectations and guidance, and implement business solutions.

What you'll do...

• Tour stores and provide feedback to associates.
• Collaborate with all levels of associates regarding store operations.
• Utilize technology and business initiatives to improve store operations.
• Introduce and lead company change efforts.
• Provide clear expectations and guidance to associates.
• Communicate business objectives to teams effectively.
• Model and demonstrate exceptional customer service standards.
• Manage and support customer service initiatives such as Store of the Community and community outreach programs.
• Ensure customer needs, complaints, and issues are successfully resolved.
• Develop and implement action plans to correct deficiencies and promote process improvement.
• Provide process improvement leadership to ensure a high quality customer experience.
• Drive the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements, managing and assisting in budgeting, forecasting, and controlling expenses, ensuring they are indexed to sales, monitoring inventory flow, and operational processes, and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved.
• Supervise and develop opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing associate recognition, and promoting a belonging mindset in the workplace.
• Recruit and develop qualified associates to meet staffing needs and achieve company growth potential.
• Coordinate, complete, and oversee job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning.
• Ensure compliance with company policies and procedures by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices.
• Respect the Individual: Builds high-performing teams, embraces differences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, and recruits and develops qualified associates to meet staffing needs and achieve company growth potential.
• Respect the Individual: Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence, attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
• Act with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values, holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company, and makes a positive impact for associates, customers, members, and the world around.
• Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, encourages learning from mistakes, drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Minimum Qualifications

• 2 years’ of college;
• OR 1 year’s retail experience and 1 year’s supervisory experience;
• OR 2 years’ general work experience and 1 year’s supervisory experience.

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University;
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University;
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.

Additional Compensation

• Annual or quarterly performance bonuses.
• Regional Pay Zone (RPZ) (based on location).
• Complex Structure (based on external factors that create challenges).

Paid Time Off

• PTO (including sick leave).
• Parental leave.
• Family care leave.
• Bereavement.
• Jury duty.
• Voting.

Benefits

• Health benefits include medical, vision, and dental coverage.
• Financial benefits include 401(k), stock purchase, and company-paid life insurance.
• Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.

Annual Salary Range

$65,000.00 - $100,000.00

Additional Compensation

• Regional Pay Zone (RPZ) (based on location).
• Complex Structure (based on external factors that create challenges).

State Pay Differential

This job has an additional differential to meet legislative requirements, where applicable.

Qualifications

• Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
• Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.