Food & Beverage Team Leader - Newport, KY

About the role

The role of a Food & Beverage Team Leader at Target involves leading a team to deliver high-quality customer service, manage inventory, and ensure operational excellence in the store's food and beverage departments.

Responsibilities

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Ensure every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.
• Actively observe and provide feedback, holding team members accountable while recognizing great guest experience moments.
• Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviors and execution, celebrate wins, drive results that deliver outcomes and elevate the guest experience.
• Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement, including merchandising, pricing, changes to salesfloor merchandise displays, sampling and promotions.
• Lead a guest-focused, efficient Food & Beverage team that strives to deliver the Food & Beverage standards by completing the Food & Beverage Daily Standards walk.
• Assess backroom and sales floor areas of Food & Beverage and Food Service on a daily basis by walking the Target Food & Beverage Standards.
• Prioritize your business needs and identify workload tasks for the team; review reporting to identify business trends for follow-up.
• Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.
• Validate and follow-up on team members’ progress against their assigned prioritized workload tasks, production area routines, and application of best practices.
• Lead and demonstrate a culture of executing all best practices; help close skill gaps through development, coaching, training, and team interactions.
• Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
• Support merchandise protection strategies across the total store, including ordering, storage and application as directed by best practices.
• Model the execution of physical security processes in order to enhance the instore security culture.
• Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local laws.
• Address all store emergency and compliance requirements.
• Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs.

Qualifications

• Must be at least 18 years old or older.
• High school diploma or equivalent.
• Previous retail and/or food experience preferred, but not required.
• Strong interest and knowledge of the Food & Beverage business.
• Ability to work independently and as part of a team.
• Manage workload and prioritize tasks independently.
• Capable of remaining focused and composed in a fast-paced environment and accomplishing multiple tasks within established timeframes.
• A welcoming and helpful attitude toward all guests and other team members.
• Effective communication skills.

Benefits

Target offers eligible team members and their dependents comprehensive health benefits and programs, including medical, vision, dental, life insurance, and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.