Food & Beverage Team Leader

About the role

The role of a Food & Beverage Team Leader at Target involves leading a team to ensure the Food & Beverage area operates efficiently and meets guest expectations. This includes managing daily and weekly workloads, maintaining cleanliness and safety standards, and supporting various functions like merchandise protection and guest services.

Responsibilities

• Deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Ensure every team member understands and consistently delivers on Target’s guest experience commitments and consistent operations.
• Actively observe and provide feedback, holding team members accountable while recognizing great guest experience moments.
• Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviors and execution.
• Plan and execute daily/weekly workload to support Food & Beverage priorities and deliver sales goals.
• Lead a guest-focused, efficient Food & Beverage team that strives to deliver the Food & Beverage standards by completing the Food & Beverage Daily Standards walk.
• Assess backroom and sales floor areas of Food & Beverage and Food Service on a daily basis by walking the Target Food & Beverage Standards.
• Prioritize your business needs and identify workload tasks for the team; review reporting to identify business trends for follow-up.
• Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.
• Validate and follow-up on team members’ progress against their assigned prioritized workload tasks, production area routines, and application of best practices.
• Lead and demonstrate a culture of executing all best practices; help close skill gaps through development, coaching, training, and team interactions.
• Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
• Model the execution of physical security processes in order to enhance the instore security culture.
• Support merchandise protection strategies across the total store, including ordering, storage and application as directed by best practices.
• Foster a productive relationship with your Starbucks district manager DM (if applicable), attend required in-store planning and business meetings and follow-up on key takeaways from their time in your store (if applicable).
• Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local laws.
• Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs.
• Address all store emergency and compliance requirements.
• Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs.

Requirements

• Must be at least 18 years old or older.
• High school diploma or equivalent.
• Previous retail and/or food experience preferred, but not required.
• Strong interest and knowledge of the Food & Beverage business.
• Lead and hold others accountable.
• Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Manage workload and prioritize tasks independently.
• Capable of remaining focused and composed in a fast-paced environment and accomplishing multiple tasks within established timeframes.
• Welcoming and helpful attitude toward all guests and other team members.
• Effective communication skills.

Qualifications

• Must have a valid driver's license.
• Ability to work in environments that will include refrigeration and freezer temperatures and conditions; where common allergens may also be handled or present.
• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties, including but not limited to Drive-Ups, carryout, etc.
• Ability to remain mobile for the duration of a scheduled shifts (shift length may vary).

Skills

• Customer service skills.
• Teamwork and collaboration.
• Problem-solving abilities.
• Time management and organizational skills.
• Leadership and management skills.

Benefits

Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.