Jobs · Management · Wisconsin

Food & Beverage Supervisor

Marcus · Madison, WI · 1 mo ago
Management$19–$21/hrFull-time

About the role

We are currently seeking a Full-Time Food & Beverage Supervisor who brings professionalism, energy, and a commitment to quality in every aspect of service. If team leadership, operational consistency, and guest satisfaction drive you, this is an excellent opportunity to grow your hospitality career.

Responsibilities

  • Assisting in the supervision, training, and scheduling of restaurant staff including servers, hosts, bussers, and support team members.
  • Maintaining a visible presence on the floor to monitor service quality and engage with guests to ensure satisfaction.
  • Maintaining and reconciling the house bank while ensuring proper cash handling procedures.
  • Supporting administrative tasks such as payroll tracking, shift reporting, email communication, and daily operational documentation.
  • Performing additional duties as assigned by the Director of Food & Beverage or senior leadership.

Requirements

  • Prior experience in Food & Beverage operations, preferably in a supervisory or leadership role.
  • Strong knowledge of food preparation, beverage service, and restaurant operations.
  • Excellent communication skills with the ability to interact effectively with guests and team members.
  • Strong problem-solving abilities and the ability to handle high-pressure situations with professionalism.
  • Solid organizational and time management skills with attention to detail.
  • The ability to stand and move for extended periods across restaurant, bar, banquet, and kitchen areas.
  • A high school diploma or equivalent; additional education in hospitality is a plus.
  • A commitment to maintaining a professional appearance, demeanor, and work ethic.

Qualifications

  • A high school diploma or equivalent.
  • Additional education in hospitality is a plus.

Skills

  • Leadership skills.
  • Attention to detail.
  • Problem-solving abilities.
  • Communication skills.
  • Time management skills.
  • Physical stamina.

Benefits

  • A free, well-balanced meal every shift.
  • Room discounts at Marcus Hotels & Resorts and Hilton-branded properties.
  • Discounts at Marcus Hotels & Resorts restaurants, lounges, spas, golfing, and skiing.
  • Free employee parking (when available) or Metro bus passes.
  • "Two for one" movie coupons at Marcus Theatres.
  • Ability to transfer to other Marcus properties while maintaining your service status.
  • Early wage access.
  • Paid time off.
  • Medical, dental, and vision insurance (available for full-time associates after 30 days).
  • Company-paid life insurance, employee assistance program, and 401(k) with employer match.
  • Hilton-branded training and growth opportunities.

Pay

Estimated Wage: $19-21/hour depending on experience

Schedule

Full-Time | Open Availability Preferred | Weekends & Holidays Required

About Us

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

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