Food & Beverage Supervisor

About the role

The hotel is located near the French Quarter and within walking distance to the city's most vibrant attractions and entertainment, including Jackson Square, Bourbon Street and the Arts & Warehouse District.

Responsibilities

• Supervise daily restaurant operations: Oversee and participate in daily outlet operations, including ensuring guest service standards, product quality, and compliance with operational policies and procedures.
• Deliver exceptional guest experiences: Monitor product and service quality, assess guest satisfaction, address issues, and make improvements to enhance the dining experience.
• Guide the team through each shift: Provide on-the-floor supervision, assist with scheduling, and mentor team members to foster a positive and productive work environment.
• Contribute to revenue growth: Assist with implementing marketing initiatives and up-selling techniques to promote food and beverage sales and maximize profitability.
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.

Qualifications

• Hospitality - We're Passionate About Delivering Exceptional Guest Experiences.
• Demonstration of Values: Integrity, Leadership, Teamwork, Ownership.
• Quality Productivity Dependability Customer Focus Adaptability

Benefits

• Medical & Vision Insurance – Blue Cross Blue Shield of Louisiana*
• Dental & Voluntary Insurance – SunLife*
• Flexible Spending Account (FSA) – Through WEX
• 401(k) Retirement Plan – Fidelity, with up to 5% employer match**
• Employee Assistance Program (EAP) – ComPsych
• Free Team Member Meals Discounted Parking Property Discounts – Restaurants, Gift Shop, and Spa
• Paid Time Off (PTO) Program Go Hilton Travel Discounts
• Tuition Reimbursement Guild Education Program

Pay

Medical/Dental coverage begins on the first of the month following 60 days of employment.

401(k) eligibility begins after 90 days of employment; new hires are auto-enrolled.

Schedule

Details on schedule will be provided upon hire.