Food & Beverage Outlet Manager

About Four Seasons

Four Seasons is powered by its people. They strive to become better every day, pushing themselves to new heights and treating each other as they wish to be treated. Their team creates amazing experiences for guests, residents, and partners through a commitment to luxury with genuine heart. They believe in recognizing familiar faces, welcoming new ones, and treating everyone as they would like to be treated.

Their purpose is to create impressions that will stay with you for a lifetime, believing that life is richer when we truly connect to the people and the world around us. The Four Seasons Hotel One Dalton Street, located in the heart of the Back Bay, offers a luxurious setting with 215 spacious guest rooms and suites, a five-star urban spa, multiple restaurants, and over 10,000 square feet of meeting space. Join their Forbes Five-Star team and take your career to the next level!

The Opportunity

We are seeking individuals passionate about hospitality to join our Food & Beverage team as a Food & Beverage Outlet Manager at Four Seasons Hotel One Dalton Street, Boston. This role involves selecting, training, evaluating, leading, motivating, coaching, and disciplining employees, managing budgets, and ensuring high-quality service.

Responsibilities

• Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors, and assistant managers in the Hotel’s Food & Beverage areas to ensure that established cultural and core standards are met.
• Provide expert knowledge of wine and spirits and ensure quality of all food or beverage items, ingredients, and preparation methods, in an elegantly appointed environment dedicated to an attentive and distinctive experience.
• Work closely with the Director of Food & Beverage, Executive Chef, and Sous Chefs to design an effective menu and wine list while ensuring excellent product quality at a fair price.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
• Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.

Qualifications and Skills

• College degree preferably specializing in hotel/restaurant management or equivalent experience is required.
• One to two years as department head or two to three years previous experience in an assistant manager position in Food & Beverage.
• Working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures.
• Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
• Able to operate computer equipment and other food & beverage computer systems.
• Reading, writing, and oral proficiency in the English language.

Who We Look For

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as they would have them treat them. Passionate about excellence and enthusiastic about everything they do, they are valued and appreciated for their hard work and dedication. Join the Four Seasons team and work with some of the best and brightest in the hospitality industry, providing exceptional service to our guests and creating unforgettable experiences.

Benefits

• Salary Range: $85,490 - $89,115
• ZERO-COST Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days
• MATCHED 401(k) Retirement Plan after 1 year
• COMPLIMENTED Employee Travel program after 6 months around the world
• COMPLIMENTED daily Employee Meals
• DISCOUNTED Parking and Public Transportation
• ROBUST TIME OFF PLAN: Paid Time Off, Holidays, Personal Days, Floating Holidays

Visa Requirements

Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.

EEO Statement

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Lie Detector Test

Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.