Food & Beverage Manager (Local 11 Experience Required)

Hotel Name: The Biltmore Los Angeles Location: Onsite - Los Angeles, CA Annual Salary: $70,304.00 - $75,000 Join the Team at The Biltmore Los Angeles At The Biltmore Los Angeles, hospitality is defined by timeless elegance, rich history, and exceptional service. Every interaction is an opportunity to deliver a memorable guest experience rooted in tradition and excellence. About The Biltmore Los Angeles Located in the heart of downtown Los Angeles, this historic landmark hotel is known for its iconic architecture, grand ballrooms, and legacy of hosting world-class events. The property serves as a premier destination for business travelers, group events, and leisure guests seeking a distinctive experience. As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach." At Millennium, we are guided by our core values: Passion for Hospitality - Delivering meaningful and memorable guest experiencesEntrepreneurial - Taking ownership and acting with agilityInnovation & Progressive - Continuously improving how we operate and serveSolutions & Results Oriented - Staying adaptable and focused on results These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams. About the Role: Food and Beverage Manager The Food and Beverage Manager at Millennium Hotels and Resorts plays a key leadership role in overseeing all food and beverage operations to ensure exceptional guest experiences and maximize profitability. This position is responsible for managing and leading the food and beverage team, maintaining high standards of quality, service, and compliance throughout all outlets, and contributing to the overall success of the property. The ideal candidate must have prior experience working with UNITE HERE Local 11, including knowledge of union policies, collective bargaining agreements, and labor relations within a unionized hospitality environment. Primary Responsibilities Coordinate daily pre-shift meetings to communicate specials and offerings effectively to the F&B team, ensuring alignment and motivationEnsure compliance with UNITE HERE Local 11 collective bargaining agreements, work rules, and applicable labor policiesActively manage F&B operations, ensuring quality service and engaging with guests and staff during operationsAddress and resolve guest complaints promptly and effectively, handling complex issues with professionalism and discretionCreate and maintain procedural protocols for F&B operations, ensuring consistency and efficiencyEnsure daily set up and breakdown are completed, maintaining adherence to brand standardsVerify that setups are in order before and at the end of each shift, ensuring preparations are made for the next daySchedule events, finalize contracts, obtain security deposits, and seek new business opportunitiesCoordinate, set up, and manage special events to ensure seamless executionEnsure compliance with departmental policies, procedures, and standards, promoting a culture of excellenceComplete daily, weekly, and monthly management administrative duties, including:Operations reportsFinancial documentationGuest correspondenceHuman Resources/staff management paperworkOperations evaluationsStandard operating procedures, safety, and sanitation checklistsOrdering and inventory documentationPublic Relations / marketing tasksManage linen inventory levels and place orders as needed (when applicable)Conduct inventory counts and assessments for F&B items at the end of each monthMonitor and analyze F&B metrics and guest feedback to identify trends and areas for improvementEnsure adherence to company policies, industry regulations, health and safety standards, and legal regulationsConsistently maintain cohesive and camaraderie with all Employees, those that you report to and with those Employees that report to you. Your Impact You will support day-to-day operations, support team performance, and ensure service standards are consistently delivered. You'll act as a bridge between leadership and frontline teams—driving accountability, engagement, and results. What You'll Be Doing Operations & Execution Ensure smooth, efficient operations aligned with brand standards Identify opportunities for innovation and continuous improvement Deliver consistent, high-quality results in a fast-paced environment Guest Experience Deliver exceptional service rooted in passion for hospitality Anticipate needs and respond with a solutions-first mindset Create memorable, personalized experiences for every guest Team Collaboration Work collaboratively across teams to achieve shared goals Communicate effectively and contribute to a positive work environment Support a culture of respect, energy, and accountability People Leadership Coach, develop, and inspire employees Provide feedback, direction, and recognition Foster engagement and continuous growth Compliance & Standards Follow all company policies, safety standards, and procedures Maintain accuracy in processes, reporting, and documentation Uphold a culture of accountability and operational excellence Requirements Proven experience in food and beverage management, preferably within the hospitality industryStrong leadership and team management skills to inspire and develop staffComprehensive knowledge of food and beverage operations, including banquet and catering servicesExcellent financial acumen, including budgeting, cost control, and revenue managementFamiliarity with health, safety, and liquor laws and regulationsExceptional customer service and communication skillsAbility to work flexible hours, including nights, weekends, and holidays as requiredCapable of managing multiple priorities in a fast-paced environmentStrong organizational and problem-solving abilities. Education High school diploma or equivalent required Bachelor's degree or equivalent experience preferred Benefits At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success: Medical, Dental & Vision Insurance Company-paid Life and AD&D Insurance Short-Term and Long-Term Disability Coverage 401(k) Retirement Plan with Company Match (where applicable) Paid Time Off & Paid Holidays Hotel Room Discounts across our global portfolio Employee Assistance Program (EAP) Benefits eligibility and offerings are subject to plan terms and company policy. Why Join Us At Millennium Hotels & Resorts, you're not just taking on a role—you're joining a global organization committed to people, performance, and growth. Whether you're supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results. If you're looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.