Food & Beverage Manager

About the role

We are seeking a Food & Beverage Manager (FBM) to join our team at Wawa. This role involves overseeing all food and beverage operations to ensure efficiency and customer satisfaction.

Responsibilities

• Take ownership of food and beverage programs, including fresh food, grab-and-go meals, beverages, catering, and more.
• Drive food service sales and hit performance goals with a focus on quality and consistency.
• Monitor trends and work with peers to create action plans to optimize results.
• Become the in-store expert on food programs, promotions, and marketing initiatives.
• Own and deliver training for Customer Service Associates to build proficiency and motivate them to provide outstanding customer service.
• Support hiring, scheduling, training, and team development.
• Recognize great performance and help Associates grow.
• Maintain a clean, safe, and inviting food service area that meets all health and safety standards.
• Oversee inventory, ordering, and equipment upkeep to support smooth and efficient operations.

Qualifications

• A High School Diploma or GED equivalent.
• Flexible availability to work various shifts, including weekends and holidays, to meet business needs.
• Strong leadership experience, ideally in food service or retail environments (plus).
• Excellent communication, organization, and customer service skills.
• Ability to multitask, make decisions, and drive change in a fast-paced environment.
• Skilled in problem solving to drive results, boost sales, and streamline operations.

Pay

The hourly range for this position is $22.70 - $30.60 and is commensurate with position, experience, and location. Associates are eligible for monthly bonus incentives.

Schedule

Flexible availability to work various shifts, including weekends and holidays, to meet business needs.

Benefits

• Medical, dental, vision, and mental health benefits.
• ESOP (Employee Stock Ownership Plan).
• 401(k) + matching.
• Education Assistance Program.
• Store discounts.
• Paid time off.
• Paid parental leave.
• Access to additional benefit and wellness programs.