Food Beverage Manager

Responsibilities

• Oversee all food and beverage operations, including restaurants, bars, room service, banquets, and catering.
• Ensure exceptional guest service and maintain high standards of hospitality.
• Develop and implement operational policies, procedures, and service standards.
• Manage daily operations to ensure efficiency, quality, and profitability.
• Recruit, train, schedule, supervise, and evaluate food and beverage staff.
• Foster a positive team culture focused on customer service and operational excellence.
• Monitor labor costs and staffing levels to align with business demands.
• Develop and manage departmental budgets and financial performance.
• Analyze sales, revenue, food cost, beverage cost, and labor metrics to achieve profitability goals.
• Control operating expenses while maintaining quality and service standards.
• Oversee inventory management, purchasing, and vendor relationships.
• Ensure proper receiving, storage, and inventory control of food, beverages, and supplies.
• Minimize waste through effective inventory and cost-control practices.
• Collaborate with chefs and culinary teams to develop menus, pricing, and seasonal offerings.
• Ensure consistent food quality, presentation, and beverage standards.
• Monitor guest feedback and implement improvements to enhance the dining experience.
• Ensure compliance with all health, safety, sanitation, and food handling regulations.
• Monitor guest feedback and implement improvements to enhance the dining experience.
• Ensure compliance with alcohol service laws and responsible beverage service practices.
• Conduct regular inspections to ensure cleanliness and operational readiness.
• Collaborate with sales and event planning teams to execute successful functions.
• Resolve guest concerns and service issues promptly and professionally.
• Monitor industry trends and recommend new products, promotions, and service innovations.
• Prepare operational reports and present performance updates to hotel leadership.
• Collaborate with other hotel departments, including Front Office, Housekeeping, Finance, and Engineering, to ensure seamless guest experiences.
• Maintain equipment and facilities by coordinating preventive maintenance and repairs.
• Maintain adherence to brand standards and company policies.
• Drive continuous improvement initiatives to enhance guest satisfaction, employee engagement, and financial performance.

Qualifications

Required:

• Bachelor's degree in Hospitality Management, Business Administration, or related field.
• Minimum 5 years of experience in food and beverage management, preferably in a luxury or upscale setting.
• Proven track record of successfully managing multiple locations or departments.
• Strong leadership skills and ability to motivate and develop a team.
• Excellent interpersonal and communication skills, both verbal and written.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Knowledge of health, safety, and sanitation regulations relevant to the food and beverage industry.
• Experience with budgeting, financial analysis, and cost control.
• Proficiency in Microsoft Office Suite and other relevant software.