Cafe Manager

Responsibilities

• Oversee all cafe operations including FOH and BOH management
• Hire, train, and motivate a high performing team
• Maintain exceptional food, beverage, and service standards
• Create a welcoming, positive, and energetic environment for guests and staff
• Handle customer inquiries and feedback with professionalism and care
• Manage inventory, ordering, and supplier relationships
• Monitor and control operating costs including labor and food expenses
• Ensure compliance with health, safety, and alcohol service regulations
• Conduct regular staff meetings and training sessions
• Schedule and manage staff shifts and payroll
• Maintain accurate financial records and reports including P&L management
• Support ownership in achieving sales and profitability goals
• Oversee cafe promotions and assist with community engagement efforts
• Lead by example with a hands-on approach across all areas of operation

Requirements

• Minimum 1 year of experience as a Full-Service Cafe or Restaurant Manager or equivalent role
• Proven experience managing both FOH and BOH operations
• Strong bartending knowledge and passion for craft beverages
• Certified Food Manager and Alcoholic Beverage Manager (required)
• Strong leadership and team building skills
• Excellent customer service and communication abilities
• Highly organized, detail oriented, and capable of multitasking
• Financial management experience including P&L oversight
• Skilled in inventory management and cost control
• Able to lift up to 40 lbs and work weekends as needed

Qualifications

• Positive attitude, strong work ethic, and commitment to excellence
• Passion for hospitality and creating exceptional guest experiences