Food & Beverage Manager

No matter whether a guest arrives weary from their travels or excited for a vacation, as a Food & Beverage Manager, you and your team know what to do to make them feel at home. They will appreciate the sparkling bar and banquet area, and a warm welcome.

About the role

As Food & Beverage Manager you will assist the Senior Food & Beverage Manager by leading and inspiring each team member to provide an exceptional guest experience. Operating at a high level of excellence will ensure each guest will know you genuinely care about the quality of their visit, creating a customer for life.

Responsibilities

• Assist the Senior F&B Manager to manage all food and beverage and banquet operations within budgeted guidelines and to the highest standards
• Achieve profitability through managing labor and food costs
• Preserve excellent levels of internal and external customer service
• Oversee banquet execution from setup through breakdown as well as supporting and overseeing the bar/restaurant operations
• Assist with inventory and ordering (food, beverage, and supplies)
• Help lead and train the F&B team
• Step into the kitchen to cook as needed
• Be flexible to move between leadership, banquets, bar service, and kitchen coverage based on business needs
• Identify customers’ needs and respond proactively to all their concerns
• Attract, recruit, train, and appraise talented food and beverage personnel
• Establish goals, make schedules, and enforce policies and procedures
• Comply with all health and safety regulations
• Monitor and report sales and guest satisfaction results
• Strive to improve service performance
• Maintain a friendly, cheerful, and courteous demeanor at all times
• Encourage and build mutual trust, respect, and cooperation among team members
• Serve as a role model to demonstrate appropriate behaviors
• Communicate clear and consistent messages regarding processes throughout the food & beverage department
• Develop specific goals and plans to prioritize, organize, and meet the expectations of customers on a daily basis
• Identify the developmental needs of others and coach, mentor, or otherwise help others to improve their knowledge and skills
• Perform other reasonable job duties as requested by the General Manager

Requirements

• At least 2 years of previous experience overseeing banquets, restaurant kitchen, and bar
• Culinary experience
• Ability to drive results and achieve desired performance outcomes
• Professional demeanor, warm and welcoming personality, and ability to engage easily and actively connect with others
• Genuinely caring and compassionate with a visible desire to understand others
• Natural instincts and insight for finding the best solution to unclear situations, issues, and problems
• Ability to create confidence and trust while communicating the right message at the right time
• Comfortable conversing with individuals from a variety of backgrounds and at all organizational levels
• Direct yet tactful and considerate of the audience
• Speak with others using clear and professional language
• Available on days, nights, weekends, and holidays
• Clean professional appearance
• Stand and walk for extended periods or all of shift; minimal sitting
• Ability to read and visually verify information in a variety of formats (e.g., small print, computer)
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
• Move, lift, carry, push, pull, and place objects weighing less than 35 pounds without assistance

Pay

Salary Range: $49,000–56,750 annually

Benefits

• Employee Referral Program
• Bonus Program
• Merit Increase
• Paid Vacation
• Flex Days
• 401k with Employer Contribution
• Medical, Dental, Vision
• Life Insurance
• Long-term/Short-term Disability
• Accident Insurance
• Critical Insurance