Food & Beverage Manager

About the role

We are seeking a dynamic Food & Beverage (F&B) Manager to oversee all F&B outlets, ensuring seamless service from the moment guests arrive until their experience is complete. Strong knowledge of wine and spirits is essential, while bar and craft cocktail experience is a plus. Familiarity with Micros and Yelp is preferred.

Responsibilities

• Oversee day-to-day F&B operations, ensuring consistent quality service standards and an exceptional guest experience.
• Supervise shift operations in collaboration with other Restaurant Managers, providing direct support to servers, server assistants, and hosts during peak meal periods.
• Foster a positive atmosphere by promptly addressing guest requests, complaints, and incidents at all F&B outlets with a courteous and efficient approach, including thorough follow-up to ensure guest satisfaction.
• Maintain accurate payroll for F&B team members, ensuring all hours, PTO, and holidays are processed accurately and on time.
• Train, motivate, coach, and discipline F&B team members in alignment with hotel standards, under the guidance of the Restaurant General Manager.
• Develop and manage team schedules based on business forecasts, payroll budgets, and productivity requirements, submitting completed schedules to the General Manager and Human Resources as needed.
• Actively participate in departmental, staff, and management meetings, contributing to team collaboration and strategic discussions.
• Uphold purchasing standards, process vouchers, manage invoices, and oversee checkbook accounting per company guidelines.
• Control costs by conducting regular par checks, managing inventory, and ensuring portion control to reduce waste and avoid service interruptions.

Requirements

• Minimum two years in an Assistant Manager or Manager role at a fine dining restaurant or hotel
• A fine dining, wine, and beverage knowledge base
• Excellent communication skills, both written and verbal formats
• A Servesafe certificate or you are working on renewing the current certificate
• A strong sense of ownership in everything that you do
• The ability to work effectively and efficiently while working under pressure
• A high school diploma, equivalent degree, or higher required

Qualifications

• Ability to sit or stand for extended periods of time
• Ability to bend
• Ability to lift and pull 50 lbs.
• Ability to communicate clearly
• Corrected vision to normal range
• Ability to drive/transport self and others
• Ability to travel on occasion for meetings
• Ability to work long hours as needed

Skills

• Make sound judgments quickly
• Work on multiple tasks, making appropriate progress toward deadlines
• Able to work independently, take direction, and provide direction to others
• Manage differing personalities within the property, the resort, and the community
• Maintain the highest degree of confidentiality
• Able to work effectively in stressful, high-pressure situations
• Able to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

Benefits

• Full-time Associate Benefits: Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees
• Part-time Associate Benefits: All above-listed benefits, except for Medical Insurance and Holiday Pay

Payscale

Commensurate with experience

Schedule

Varies