Food & Beverage Manager
Operations & Event Execution
Oversees all concessions operations including permanent stands, kiosks, portable carts, bars, and specialty activations. Leads event execution from planning through closeout, ensuring all locations are properly staffed, stocked, and operational. Practices MBWA (Management by Walking Around) during events to monitor performance, support staff, and engage with guests. Ensures all concession areas are clean, visually appealing, properly merchandised, and equipped with accurate signage. Drives exceptional guest experience by ensuring service standards are consistently met or exceeded.
Inventory, Warehouse & Systems Management
Manages Yellow Dog inventory system, including inventory counts, reconciliation, variance analysis, and reporting. Establishes and maintains inventory levels across warehouse and all concessions locations. Oversees warehouse organization, product flow, and inventory control procedures. Manages event forecasting, production planning, and pull sheet execution. Orders product and verifies deliveries for accuracy, quality, and completeness. Oversees operational use of POS, inventory systems, and self-service technology platforms.
Financial Performance
Maintains financial accountability for labor, food cost, inventory variances, and per-cap performance. Supports revenue growth through product placement, pricing strategy, and operational efficiency. Controls waste, shrinkage, and cost of goods through strong inventory practices. Analyzes sales and operational data to identify trends and improvement opportunities.
Staffing, Training & Leadership
Recruits, trains, schedules, and retains concessions and warehouse staff. Provides coaching, mentoring, and performance feedback to team members. Develops and maintains SOPs, training materials, and operational standards. Partners with Human Resources on hiring, employee relations, and performance management.
Compliance & Safety
Ensures compliance with all Health Department regulations, food safety standards, and alcohol service requirements. Enforces all Legends Global policies, procedures, and safety standards. Ensures proper handling, storage, and sanitation of all food and beverage products.
Cross-Functional Collaboration
Collaborates with Operations, Security, Finance, Marketing, and Catering teams to ensure seamless event execution. Coordinates with Executive Chef and Food & Beverage leadership to maintain product quality and service standards.
Administrative Responsibilities
Utilizes company systems for purchasing, inventory, payroll coding, and event setup/closeout. Creates purchase orders and maintains accurate operational documentation. Generates reports and provides operational data to Food & Beverage leadership as required.
Continuous Improvement
Monitors industry trends and implements improvements to concessions offerings and service. Identifies operational efficiencies and opportunities for revenue growth. Assists in planning equipment upgrades, replacements, and facility improvements.
Supervisory Responsibilities
Directly supervises concessions and warehouse staff. Responsible for hiring, onboarding, training, scheduling, and performance management. Addresses employee concerns, resolves operational issues, and fosters a positive team environment.