Food & Beverage Manager

This hotel is owned and operated by an independent franchisee, Marriott Ownership Resorts Inc. The franchisee controls all employment policies and practices, including hiring, staffing, compensation, and benefits. Employment at this hotel is with the franchisee, not Marriott International, Inc.

About the Role

Position responsible for all food and beverage operations, including culinary, restaurant, and beverage. Oversees guest and employee satisfaction, maintains standards, and meets or exceeds financial goals. Demonstrates knowledge of food and beverage laws and regulations. Develops and implements business plans for food and beverage.

Responsibilities

• Develop and manage financial, employee engagement, and guest satisfaction plans for Food and Beverage departments.
• Maintain a positive cost management index for kitchen and restaurant operations.
• Manage all day-to-day operations of Food and Beverage departments (excluding catering sales).
• Supervise and manage employees, including performing duties in their absence when necessary.
• Lead, influence, and encourage sound financial and business decision-making; demonstrate honesty and integrity.
• Oversee culinary, restaurant, and beverage operations, fostering motivation, empowerment, teamwork, and continuous improvement.
• Provide excellent customer service, respond quickly to concerns, and ensure all employees understand the brand’s service culture.
• Set service expectations, resolve guest complaints, and ensure banquet functions exceed guest expectations.
• Manage day-to-day operations to meet quality and customer expectations.
• Conduct performance reviews, promote fair treatment policies, and identify developmental needs of employees.
• Develop training programs, mentor employees, and create action plans based on engagement and satisfaction results.
• Comply with corporate accounting procedures and ensure effective departmental communication.
• Analyze information, evaluate results, and solve problems.

Requirements

• High school diploma or GED; 4 years of experience in food and beverage, culinary, or related professional area.
• OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years of experience in food and beverage, culinary, or related professional area.

Benefits

• Competitive pay
• Medical, dental, and vision coverage
• 401K opportunities
• Travel discounts
• Credit Union membership
• Tuition reimbursement
• Professional counseling and family support
• Growth and development opportunities

Pay

$77,000 – $83,000 per year

Schedule

Full-time, on-site at 6 Kai Ala Dr, Lahaina, Hawaii, United States, 96761.

Relocation assistance available.