FOOD & BEVERAGE MANAGER

About the role

Elysee New York is seeking an experienced and passionate Food & Beverage Manager to oversee the daily operations of our food and beverage outlets. Reporting to the Director of Food & Beverage, this leader will be responsible for delivering exceptional guest experiences, driving operational excellence, developing team members, and maximizing financial performance across all food and beverage operations.

Responsibilities

• Lead the daily operations of all food and beverage outlets, including restaurant, bar, lounge, and in-room dining.
• Ensure exceptional guest satisfaction through visible leadership and active engagement with guests.
• Monitor guest feedback and implement improvements to enhance service and overall guest experience.
• Maintain the highest standards of service, cleanliness, presentation, and hospitality.
• Absorb and assist service teams during peak periods to ensure smooth and efficient operations.
• Ensure compliance with all food safety, sanitation, and health regulations.

Financial Management

• Assist with budgeting, forecasting, and expense management for the Food & Beverage department.
• Monitor labor costs, food costs, and beverage costs to maximize profitability.
• Participate in monthly beverage and retail inventories.
• Participate in quarterly china, glassware, and silverware inventories.
• Manage purchasing and inventory controls to minimize waste and ensure proper stock levels.

Leadership & Team Development

• Create a positive and engaging work environment that promotes teamwork and accountability.
• Conduct performance evaluations and provide ongoing coaching and feedback.
• Address employee concerns and performance issues in a professional and timely manner.
• Ensure team members understand and execute all service standards and operating procedures.

Sales & Business Development

• Partner with hotel leadership to create and execute promotions that drive food and beverage revenue.
• Support special events, local partnerships, and community engagement opportunities.
• Collaborate with Sales, Marketing, and Catering teams to maximize guest experiences and business opportunities.
• Identify opportunities to enhance revenue while maintaining exceptional service standards.