Food & Beverage FOH Assistant Shift Manager

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Knowledge of food cost and labor analysis.
• Knowledge of all phases of Food & Beverage and Casino Beverage administration, cost control and familiarity of all food and beverage services is required.
• Must be proficient in Microsoft applications (Excel, Access, Word, Outlook).
• Manage work procedures and expedites workflow.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

Responsibilities

• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Ensures customer service standards are followed by all team members and addresses issues as they arise.
• Responsible for the overall achievement of department customer service goals.
• Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Food & Beverage Department for which this position is responsible.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction.
• Assists F&B Shift Manager to ensure efficient sanitary and pleasant service for all guests.
• Aids in maintaining cost control methods and procedures by monitoring consistent pars and inventory.
• Aids F&B Shift Manager with administrative duties, as assigned.
• Maintains strict confidentiality in all departmental and company matters.

Requirements

• Knowledge of all phases of Food & Beverage and Casino Beverage administration, cost control and familiarity of all food and beverage services is required.
• Must be proficient in Microsoft applications (Excel, Access, Word, Outlook).
• Manage work procedures and expedites workflow.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

Skills

• Knowledge of food cost and labor analysis.
• Knowledge of all phases of Food & Beverage and Casino Beverage administration, cost control and familiarity of all food and beverage services is required.
• Proficient in Microsoft applications (Excel, Access, Word, Outlook).
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

Benefits

• Not specified

Pay

Starting Salary: $43,888

Schedule

Not specified