Food & Beverage Director - Meadowood

About the role

Meadowood has been the gathering place for social, cultural, and viticultural life in the Napa Valley since 1978. We are known for our commitment to excellence in food and beverage, and we strive to provide the highest level of service and hospitality.

Responsibilities

• Ensure guest satisfaction through continual monitoring and maintaining the highest level of service and wine & cuisine offerings across all venues of the F&B division.
• Monitor guest reactions, confer frequently with staff to ensure guest satisfaction.
• Correspond directly with guests and Service Director having negative experiences with division.
• Facilitate individualized attention to all guests by keeping current of daily house counts, arrivals/departures, VIPs and in-house group activities, locations and times.
• Ensure individualized attention to all guests by maintaining guest history in the PMS database ensuring that F&B staff log individual guest preferences into guest records and utilize this information when interacting with guests.
• Ensure the highest scores in Revinate, Open Table reviews, Tripadvisor and other online reputation review systems and coach and consult the FB team to maximize guest satisfaction.
• Oversee the development of annual F&B budget including average checks (food, liquor/beer and wine), cover counts by outlet and meal period, labor (staffing guide) by department, cost of sale, percentages and other related expenses.
• Oversee the Marketing and special events creation for the outlets and the property working with the Director of Sales and Marketing, Membership Director and General Manager to create one of a kind Meadowood level culinary and beverage events throughout the calendar year.
• Work with the Marketing team for photoshoots and coordinating the clear messaging for the Food and Beverage department.
• Oversee all aspects of the division’s financial standing on a month-to-date, year-to-date standing.
• Review monthly financial information explaining variances between P&L, budget and historical performance.
• Review F&B sales daily, resolving discrepancies with accounting.
• Manage payroll through strict review of F&B manager and staff schedules on a weekly basis to ensure that they are in accordance with anticipated business demands.
• Review regularly and establish all pricing including such items as rental fees, corkage charges, etc.
• Ensure the correct catering and banquet billing happens at the end of the event.
• Foster and promote a cooperative working climate, maximizing productivity and staff morale.
• Oversee hiring of F&B staff, interviewing all candidates being considered for hire to ensure cultural and experiential fit into division.
• Directly supervise F&B managers of Forum, The Pool Terrace Café, Catering and Banquets; Executive Chef; F&B Division staff.
• Ascertain position specific training needs of F&B staff with support of the Service Director and implement training as appropriate.
• Develop and implement cross-training such that staff are knowledgeable, experienced and interchangeable across F&B venues.
• Develop and implement incentive programs that motivate managers to perform at an exceptional level.
• Prioritize, organize and delegate work assignments for direct reports, following up as appropriate to achieve desired results.
• Manage performance of direct reports with consistent coaching, training and performance reviews.
• Create distinct one-of-a-kind food and beverage activations.
• Lead wine and bar teams to have attractive and world leading programs for wines and bar offerings.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.
• Manage and maintain and create original mini bar offerings for food amenities as well as beverage offerings.
• Collaborate with the Service Director on uniform presentations, menu cover development, WOW factors and Meadowood classics continuations.