Food & Beverage Director | Full-Time | Satellite Music Hall

Responsibilities

• Oversee all daily food and beverage operations, including bars, concessions, premium hospitality areas, catering, and special events.
• Lead, coach, and develop management and hourly staff to ensure consistent service standards and operational excellence.
• Establish and maintain a positive, professional, and guest-focused culture.
• Ensure all food and beverage operations are executed efficiently and in accordance with company standards.
• Provide visible leadership during events and peak operating periods.
• Resolve guest concerns and service issues in a professional and timely manner.
• Manage departmental budgets, revenue goals, labor costs, and operating expenses.
• Maintain compliance with all federal, state, and local health, safety, food handling, and alcohol service regulations.
• Collaborate with venue leadership to support concerts, private events, festivals, sporting events, and special programming.
• Evaluate guest feedback and implement improvements where necessary.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
• 5-7 years of progressive food and beverage management experience.
• 3+ years in a senior leadership role overseeing multiple outlets, venues, or large-scale hospitality operations.
• Strong knowledge of food and beverage operations, inventory management, labor management, and financial reporting.
• Experience managing high-volume bars, restaurants, entertainment venues, stadiums, or event-based operations preferred.
• Demonstrated leadership, coaching, and team development skills.
• Strong organizational, communication, and problem-solving abilities.
• Proficiency with POS systems, inventory management software, and Microsoft Office applications.
• Ability to work evenings, weekends, holidays, and extended hours based on event schedules.
• Ability to stand and walk for extended periods.
• Ability to lift and carry heavy objects occasionally.
• Ability to work in a fast-paced environment with varying temperatures and noise levels.
• Ability to navigate all areas of the venue during events and operational periods.