Food & Beverage Director

Responsibilities

• Oversee all front and back-of-house restaurant operations to ensure seamless service and operational excellence.
• Maintain exceptional food quality, cleanliness, safety, and brand standards.
• Monitor guest satisfaction and resolve concerns promptly and professionally.
• Ensure compliance with all local, state, and company health, safety, and liquor regulations.
• Collaborate with the culinary team to execute menus, promotions, and special events.
• Recruit, hire, train, coach, and develop restaurant leaders and hourly team members.
• Foster a positive, inclusive, and accountable workplace culture.
• Conduct regular performance evaluations and provide ongoing coaching and feedback.
• Create schedules that balance business needs, labor efficiency, and employee engagement.
• Lead daily pre-shift meetings and communicate operational priorities effectively.
• Drive revenue growth while controlling labor and operating costs.
• Analyze financial reports, including sales, labor, food cost, and profitability metrics.
• Develop action plans to improve financial performance and operational efficiencies.
• Manage inventory, purchasing, and vendor relationships to ensure quality and cost control.
• Create memorable dining experiences by maintaining high hospitality standards.
• Build relationships with guests and respond proactively to feedback.
• Promote a service culture focused on exceeding guest expectations.
• Support marketing initiatives, community partnerships, and restaurant events to increase guest engagement.

Requirements

• 3–5+ years of progressive restaurant management experience, with at least 2 years as a F&B Director or General Manager.
• Proven success leading high-volume restaurant operations.
• Strong knowledge of food and wine; sommelier level or WSET credential preferred.
• Demonstrated experience managing budgets, labor, and financial performance.
• Excellent leadership, communication, and conflict resolution skills.
• Ability to thrive in a fast-paced, guest-focused environment.
• Flexible schedule, including nights, weekends, and holidays.
• ServSafe and TIPS/alcohol-service certification preferred.
• POS/Systems experience (e.g., Toast, Micros, scheduling and inventory software).

Essential Functions

• Ability to remain standing for up to 10 hours (100% of shift).
• Ability to remain in a standing or stationary position for up to 8 hours.
• Ability to regularly move and lift up to 50 lbs.
• Ability to walk the property and grounds frequently.
• Ability to lift items overhead.
• Ability to visibly survey property areas clearly.
• Ability to move up and down stairs frequently.
• Ability to remain bent over a sink or table for an extended period of time.
• Ability to bend and reach frequently and repetitively during a shift.
• Ability to use repetitive manual dexterity.
• Ability to move quickly based on guest needs.
• Ability to communicate and exchange accurate information effectively, often in a public forum.
• Ability to read, write, speak, and understand English.
• Ability to complete a satisfactory background check.

Benefits

• Dedicated employee parking lot pass with company contribution for full-time employees, fully-funded for salaried managers.
• Employer-subsidized medical, dental, and vision insurance.
• Company-funded $25K in complimentary life insurance and $1K/month in disability.
• Optional Disability, Life and AD&D, Critical Illness, and Accident Insurance.
• Prescription and gym membership discounts.
• Generous Paid Time Off package including Employer Paid Leave plus immediate Paid Vacation accruals.
• Flexible and understanding work-life equality.
• Family Matters Program of 10+ weeks fully paid parental leave for new parents.
• 401k employer match, up to 4% of salary.
• Competitive wages with ongoing market analysis, annual performance evaluations, and compensation adjustments.
• Discounted employee and immediate family hotel rates as low as $59 per night at EOS Hospitality portfolio locations.
• Food and Beverage discount of 50% off at EOS Hospitality portfolio locations.
• Discounted lodging rates from New England Inn & Resort Association partners.
• Pathways for growth and professional development including training and tuition reimbursement.
• Incentive opportunities for both hourly and managerial roles.
• Supportive, open workplace culture.
• Company-funded Employee Assistance Program for life and mental health resources.

Pay

The anticipated salary range for this position is $90,000-$100,000 annually. Actual compensation will be determined based on factors such as experience, qualifications, skills, and internal equity.